System Administrator to support a 24/7/365 Life safety operations. Duties for this position include but limited to Configurations and Maintenance of Windows and Linux Servers. Assisting Field and Local Staff issues. Other duties include on call rotation.
Responds to Tier 1 support requests
On Call Rotation Required
Provides exceptional customer service
Communicates effectively with teammates and customers of varying levels of technical expertise
Responds to all break/fix requests associated with end user resources
Configures and deploys new/replacement desktop/laptop computer equipment and peripherals
Maintains up-to-date project and architecture documentation
Maintains up-to-date inventory and maintenance records
Monitors system resources for server/service anomalies
Resolves connection issues between users and resources
Maintains detailed change history of changes
Supports team efforts to improve cybersecurity controls and defenses
Supports team efforts for threat hunting and mitigation
Manages time and resource constraints
Task Automation
Skills:
SkillRequired / DesiredAmountof ExperienceHelp Desk SupportRequired1YearsCustomer ServiceRequired4YearsPatch ManagementRequired2YearsDesktop/Laptop/Server HardwareRequired4YearsDesktop/Server ApplicationsRequired3YearsGeneral Network KnowledgeRequired3YearsVirtualizationRequired3YearsBackup and RecoveryRequired4YearsHands-On w/Network EquipmentHighly desired2YearsCybersecurityHighly desired2YearsGeneral Database KnowledgeNice to have2YearsProgramming Knowledge - SQL/PHP/Bash/PowerShellNice to have2YearsSQL KnowledgeNice to have1Years
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Seniority level
Mid-Senior level
Employment type
Contract
Job function
Information Technology
Industries
Internet Publishing
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