SVP, Professional Liability

About the role:

DUAL North America, Inc. is seeking a Senior Vice President to lead the Professional Liability business and prepare it for expansion. The Head of Professional Liability has P & L responsibility and will directly drive business growth and the financial success of the business. This role will report directly to the Chief Casualty Officer with responsibility for professional lines growth, product breadth, underwriting strategies, team member proficiency, development and performance across all its geography.

This role is responsible for the overall P&L of the line of business. The Head of Professional Liability will work in partnership with the Chief Casualty Officer to ensure results are achieved consistent with the objectives outlined in the segment operating plans and line of business strategy. Further, the role will maintain strong cross-functional partnerships with key areas including Information Systems, Operations, Capacity Management, Product Development, Actuarial, Claims, Human Resources, Legal and Finance.

Essential Functions:

• Provide strategic direction and leadership for the Professional Liability Underwriting operations.
• Manage Professional Liability underwriting results to achieve corporate financial and profitability goals and support both division and company goals of optimized profitability, managed growth, and enhanced competitive advantage.
• Establish a culture of high integrity, transparent underwriting built on sustainable, profitable underwriting results for carrier partners, reinsurers, and employees. Assure compliance with corporate and regulatory requirements.
• Monitor and analyze production activity. Collaborate with Chief Casualty Officer to identify and implement strategies to improve production, efficiency and profitability.
• Provide leadership and support for the design, development, and implementation of new products as well as the redesign and refinement of existing products.
• Attract, coach, and develop talent. Provide technical advice, direction and mentoring to employees and internal partners.
• Work with the Chief Casualty Officer to implement long and short-term underwriting strategies and participate in strategic business planning activities that are designed to increase our market presence and effectively achieve profit and growth objectives for all region(s).
• Lead the establishment of underwriting and product implementation strategies that are reflective of marketplace conditions, while at the same time, meet our growth and profit goals.
• Collaborate with and provide oversight to the regional underwriting staff on portfolio growth and management while providing strategic underwriting direction to ensure production, financial and underwriting objectives with respect to profitability are achieved. Drive and communicate sound underwriting strategies and standards throughout the organization.
• Monitor and take appropriate underwriting actions in conjunction with underwriting staff to maintain long term sustainable profitability with carrier partners.
• Develop and maintain relationships with Operations, Loss Control, and Claims to operationalize underwriting decisions.
• Collaborate with Claims and Actuarial to determine monitor and improve risk appetite as needed.
• Recommend updates to underwriting guidelines and monitor production and rate levels.
• Proactively respond to regulatory and legal environment.
• Build and maintain internal and external relationships including carrier, reinsurance, and agent relationships.
• Maintain keen understanding of industry competitors in each market segment. Identify trends and emerging issues.
• Drive excellence to ensure all risks meet quality.
• Implement cost-saving measures and pursue new business opportunities. Enhance carrier integration/delivery to improve financial performance of the organization.
• Develop short and long-term strategies to streamline operations and enlist active participation of staff and internal resources to optimize process.

Job Requirements (education, experience, skills):

• Bachelor's degree strongly preferred.
• 10 + years of progressive work experience in Professional Liability underwriting and underwriting leadership showing a clear track record of success.
• Excellent verbal and written communication skills
• Strong interpersonal communication skills
• If you do not meet all the qualifications for this role, we still encourage you to apply, as we are always looking for diverse talent to join our growing team.

What we offer:

A career that you define. Yes, we offer all the usual rewards and benefits - including medical, dental, vision, a wide variety of wellbeing offers, competitive salary, unlimited PTO, 401k with company match, paid volunteer days and more.

We provide an environment where new ideas are encouraged and celebrated, where people who want to have a real hand in our success thrive. We want people who want to make a difference - not just in the workplace, but in industry and in the wider community.

About DUAL NA:

DUAL is the leading underwriting organization in the US and part of an international insurance organization with operations in 45 countries across the world. DUAL offers commercial property, casualty, financial lines, and personal property insurance products underwritten through several specialized subsidiaries. Since 2013, we have grown to over 500 employees in 14 offices across the US, and we are continuing to grow. DUAL is committed to building a balanced business and contributing to a sustainable world. At DUAL, we believe our people are our greatest assets, espousing entrepreneurialism and innovation in an environment where new insights are encouraged.

Our culture: People First

Our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world.

The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key.

EEO Statement:

We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect. DUAL North America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. DUAL will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment