OrthoVirginia, Virginia's largest provider of expert orthopedic and therapy care, is currently seeking a full-time, experienced Surgery Scheduler to join our team!
Along with a collaborative, team-oriented work environment, our outstanding employment package includes competitive salaries, excellent medical, dental, and vision benefits, paid time off (PTO), a generous 401k incentive plan, short-term and long-term disability insurance, life insurance, and a company-wide wellness program.
Position Summary
Responsibilities for the Surgery Scheduler include scheduling inpatient and outpatient surgeries, medical procedures, tests and studies ordered by our physicians, documenting patient and surgery correspondence and preparing surgical forms for billing.
Primary Functions & Accountabilities
Schedules and coordinates patients' surgeries and diagnostic studies per physician's order
Verifies insurance coverage and if a second opinion is required
Schedules surgery, diagnostic tests, or study with operating room or facility
Pre-certifies surgery or study if indicated; Obtains orders from physician for lab tests if indicated
Ensures operating room or facility is prepared for surgery, tests, or study; has necessary paperwork and special equipment for surgery if requested by physician
Instructs patient in pre-admission registration, surgical date, post-surgical care
Confirms and obtains any patient prescriptions, if indicated, from the physicians
Keeps patients, physicians and facilities informed of any scheduling changes
Records all medications prescribed and refilled by physicians for surgical patients
Obtains list of inpatients from physicians and provides the on-call physician with a copy of the list
Confirms with the on-call physician that all messages and medications are documented in patients' charts
Initiates and implements charge sheet process; submits charge sheet to on-call physician for services provided over the weekend
Assists physician in coding of procedures
Performs other duties as assigned
Knowledge, Skills & Abilities
Proficiency with medical terminology required
Surgical terminology proficiency or OR/ASC experience preferred
Excellent communication skills and strong customer service skills required
Must demonstrate the ability to multitask in a fast-paced environment and manage time efficiently
Must be able to work independently, assess situations, make decisions and solve problems with minimal supervision
Position Requirements
Minimum 2 years related medical office experience required
Fundamental knowledge of Microsoft Office and practice management systems are required
High school diploma required; Associates degree preferred