Supply Chain Analyst

Work Environment:

At this Trading Company, we fundamentally believe in strong in-person interactions as our culture thrives when we learn, create, and collaborate with each other. The position will be based in their Adairsville, GA facility.

What You’ll Do:

• Partner with fulfillment center (FC) operations and IT teams to troubleshoot data discrepancies between inventory levels on the floor and the WMS system
• Root cause analysis and resolution of issues related to inventory inaccuracies within the WM and OM systems
• Collaborate with FC leads and managers to address operational challenges stemming from system discrepancies
• Implement process improvements to enhance overall efficiency and accuracy in inventory management (resulting in better fulfillment rates)
• Provide business guidance for system configurations that maximize the Manhattan Active OMS capabilities
• Oversee the flow of orders through our systems and supply chain network to ensure seamless operations
• Drive key cross-functional collaboration to ensure a smooth customer experience by resolving issues promptly and efficiently.
• Collaborate with customer care teams to proactively address customers with orders at risk of cancellation
• Partner with store operations teams to identify store fulfillment process improvement opportunities

What We’re Looking For:

• Bachelor's Degree in Logistics, Supply Chain, or related area
• Equivalent work experience will be considered
• Supply chain systems implementations, development, configuration and support. Including warehouse management systems (WMS), warehouse control systems (WCS), and material handling equipment (MHE)
• Experience or Knowledge of configuring and supporting Manhattan Active Warehouse Management (MAWM) and/or Manhattan Active Omni (OMS)
• Understanding of business operations and their relations to customer support
• Strong understanding of technology teams and processes
• Ability to identify process shortfalls and submit workable changes
• Experience in Root cause analysis
• Experience in Process improvement techniques (Six Sigma, Lean, etc.)
• Experience in Project Management
• Experience in financial justification
• Experience in strong logical and analytical skills
• Proficient computer skills including Microsoft Office Suite, specifically Excel
• 2+ years of experience years of experience.
• No Management Experience Required