Nordic Global

Supervisor, IT Applications

Nordic Global United States
Nordic Global

Supervisor, IT Applications

Nordic Global United States
1 week ago 81 applicants

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Job Summary

The Supervisor of IT Applications coordinates the activities and priorities of team members and provides leadership for the development and support of applications and associated technologies and tools. The Supervisor is responsible for assisting with application issues, ensuring appropriate documentation exists, coordinating cross-training efforts with staff, managing and planning projects, monitoring issues, and maintaining vendor, consultant, and customer relationships.

Essential Job Functions

  • Serves in a support leadership capacity in upholding team members for supporting and maintaining applications.
  • Coordinates cross-training efforts and assists with the orientation of new staff.
  • Analyzes information required to make clinical and business decisions. Translates data into meaningful information with appropriate customer communication.
  • Mentors and provides work direction for team members to ensure the timely and cost-effective design and implementation of software application systems.
  • Coordinates a team to complete specific projects or support efforts within the applicable realm of expertise.
  • Provide feedback to the manager for team member performance evaluations. Assumes leadership role when the manager is unavailable.
  • Demonstrates technical proficiency and is seen as an expert within assigned clinical and business functions.
  • Prioritizes tasks and resources to achieve goals and communicates priorities to other team members. Escalates issues appropriately and timely to management.
  • Able to identify and pull together the appropriate individuals across teams, customer base, and leadership for collaboration on issues and projects.
  • Helps the Manager coordinate efforts to ensure the team achieves goals and metrics.
  • Capable of communicating effectively with management and customers to provide technical and solution guidance.
  • Initiates systems design specifications, and prepares flow charts, block diagrams and report layouts using current design techniques or functional program specifications.
  • Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.
  • Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs, and to provide the care needed as described in departmental policies and procedures.

Required Minimum Education

  • BA/BS in a related field and 5 years of experience
  • Epic OpTime certification (required)
  • Epic Anethesia certification (required)

Minimum Qualifications

  • Successful analytical experience within a complex healthcare or IT environment.
  • 1-3 years of informal supervisory ability.
  • Higher level analytical and IT solution design skills; evidence of informal leadership ability.

Additional Information

May be scheduled as needed for support and after hours-coverage

  • Seniority level

    Mid-Senior level

  • Employment type

    Full-time

  • Job function

    Information Technology

  • Industries

    IT Services and IT Consulting

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