Kforce's client is looking to add an Information Services Supervisor to their team. This is a full time direct hire position based in Claypool, AZ (Globe area, about 90 miles east of Phoenix) Summary: Under the direct supervision of regional IS management, the Supervisor will assist in the planning, organization, supervision, coordination and enhancement, maintenance and repair of the sites computer, conventional and wireless telecommunications systems and infrastructure. Responsibilities:
Participate in the monitoring of and reporting of performance and progress related to local IS policy and Compliance Calendar requirements and deadlines
Assist local managers with SOX compliance by providing necessary documentation for control compliance and testing
Assist local Process Control Managers with compliance activities, definitions and -Best Practices- as they relate to managing process control infrastructure and servers
Assist in the development, training and mentoring of local IS support technicians, including PC Technicians and Local Area Network Administrators
Interface with local customers on IS support or service issues
Work with other site coordinators and Regional IT Manager to ensure inter-operability and process standardization
Communicate local IS issues to regional and enterprise management and strives to build harmonious relationships
Assist with the planning and execution of local IS capital projects
Ensure the integrity of each site's computer and communications systems
Assist with problem-solving and resolving customer service issues with users
Effectively coach and mentor department employees
Proactively support employee involvement and development
Counsel employees on performance standards
Complete and administer accurate and timely performance reviews
Requirements
Bachelor's degree in Computer Science, Information Technology, or closely related field and four (4) years of experience in a computer technology service delivery capacity
Associate's degree or IT Certificate and five (5) years of related IT experience
High School diploma or GED and seven (7) years of experience in a computer technology service delivery capacity
Preferred Qualifications
ITIL, Lean IT, Six Sigma or other related certifications
1 year of supervisory experience
1 year of mining or industrial experience
Experience working in an industrial environment
Leadership experience in supervisory or IT management experience
Project management experience
Experience supporting Process Control Systems or Mine Technologies
This is a full time direct hire position with Kforce's client. This position is based on site in Claypool, AZ. The position is on site at an industrial facility and may require passing a medical exam and stringent safety training and certification.
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Other
Industries
IT Services and IT Consulting
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