Supervisor, Billing Prior Authorization

Position Summary

The Supervisor of Billing Prior Authorization works interactively with internal departments, patients and their healthcare providers regarding current billing practice for Natera, Inc. and NSTX, Inc. This includes patient education, educational materials, answering basic clinical and program inquiries, and helping coordinate access to therapies through the patient’s healthcare provider.

Key Responsibilities

• Lead and mentor the billing prior authorization team
• Develop and implement standard operating procedures (SOPs)
• Monitor and improve team productivity and performance
• Generate and analyze monthly trend reports
• Collaborate with cross-functional teams to optimize billing and patient care processes
• Manage the Natera Care platform for prior authorization cases
• Provide excellent customer service and patient education
• Assist in hiring, training, and performance evaluations
• Ensure compliance with HIPAA and other healthcare regulations
  
  

Qualifications

• Bachelor's degree in Business Administration, Healthcare Management, or related field (or equivalent experience)
• 5+ years of experience in healthcare billing, preferably in a laboratory setting
• 2+ years of experience in healthcare billing, prior authorization, or related field
• Leadership or supervisory experience preferred
• Strong knowledge of payer eligibility and benefits
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office suite
• Experience with healthcare IT systems
  
  

Preferred Skills

• Healthcare research and analysis capabilities
• Problem-solving and conflict resolution abilities
• Project management experience
• Familiarity with genetic testing and diagnostics industry
  
  

The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Remote USA

$57,400—$71,700 USD

OUR OPPORTUNITY

Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.

The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.

What We Offer

Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program!

For more information, visit www.natera.com.

Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.

All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws.

If you are based in California, we encourage you to read this important information for California residents.

Link: https://www.natera.com/notice-of-data-collection-california-residents/

Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes.

For More Information

• BBB announcement on job scams
• FBI Cyber Crime resource page