Superintendent

Since our founding in 2001, Watterson has provided exceptional professionally managed support to our clients nationwide who include many of the largest retailers, real estate holding companies, insurance providers, and commercial lenders in the country. At Watterson, we pride ourselves as being our clients "professional management" provider and "an extension of our clients' team". Watterson offers our clients a full suite of facilities services, emergency disaster response and environmental services. Watterson’s Whatever It Takes attitude sets us apart from our competitors with outstanding dedication to all clients.

Job Title: Superintendent

Reports to: General Manager

Position level: Manager; has direct reports

Eligible for annual bonus incentive program

Position Summary

The Superintendent is responsible for the day-to-day oversight of all assigned restoration projects; including temporary labor requests, equipment procurement and inventory, on-site management, paperwork accuracy, and quality control. The Superintendent is also responsible for working closely with occupants and property owners throughout the restoration process, including daily updates to ensure the highest level of customer satisfaction.

Key Responsibilities

• Coordinate scheduling of subcontractors, consultants, inspectors and vendors to complete each project on time.
• Monitor work and materials to ensure quality control standards are met at various stages of the project.
• Communicate with the project team and support each subcontractor to execute job duties effectively and efficiently.
• Perform inspections or schedule inspectors to meet the varying safety and compliance regulations of each job location.
• Maintain written daily job reports.
• Travel between multiple job sites and simultaneously manage workloads of individual projects.
• Identify and resolve problems and conflicts, organize meetings and cooperate with team members in various roles as necessary.
• Set an example in keeping the jobsite organized and clean, including meeting standards for waste disposal and environmental protection
  
  
  

Skills/Traits/Competencies

• Commitment to Excellence - Maintains high personal standards and expectations and expects others to maintain a similar commitment. Knows own strengths and how to employ them. Knows own weaknesses and limits; works to neutralize or compensate for some and to improve others. Is personally committed and actively works to continuously improve him/herself.
• Attention to Detail - Directs attention to the task at hand in order to avoid making mistakes. Prepares and carefully reviews figures, computations, reports, etc., to identify any errors or problems; ensures consistency and that information can be understood by all who read it. Shows concern for all aspects of the job no matter how small.
• Initiative - Is self-starting. Does not wait for signals. Seizes opportunities when they arise. Takes action beyond what is required. Completes assignments independently without constant supervision. Volunteers to take on new assignments. Contributes to others’ initiatives without being asked.
• Effective Communicator – Consistently communicates clearly and thoroughly, optimizing audience understanding with concise, timely, and effective speaking and presentation skills.
• Collaboration/Relationship Building – Cultivates strong working relationships through interpersonal skills, secures cooperation, promotes win-win solutions, and collaborates effectively with individuals beyond formal authority to achieve goals.
• Adaptability – Adapts by adjusting behavior, routines, and habits to meet goals and changing circumstances, maintaining balance amid conflicting demands.
• Problem solving – Poses insightful questions, explores all sources for answers, uncovers hidden patterns, goes beyond the obvious, employs rigorous logic to understand problem origins, and devises creative, cost-effective solutions.
• Analytical thinking – Leverages facts and data for logical assumptions, discerns significance, identifies inconsistencies, and draws accurate inferences through differentiation, comparison, contrast, linking, and research.
• Project Management - Effectively uses the company's systematic approach to planning, organizing, directing, supervising and accomplishing the goals of a project(s) requirements and activities to meet objectives. Includes balancing the task requirements within the constraints of schedules and budgets.
• Customer Commitment - Dedicated to meeting the expectations and requirements of internal and external customers. Establishes and maintains effective relationships with customers and gains their trust and respect. Proactively addresses customer needs. Follows through on identified problems until resolved. Meets negotiated delivery commitments or advises customers when delays are necessary.
  
  
  

Experience/Education/Qualifications

• A minimum of 2 years’ experience in a similar role.
• 5 years of experience in the property emergency response situations
• IICRC certification is preferred
• Physically able to perform job related tasks (climbing a ladder, ability to lift 40lbs.)
• Extensive professional experience in leadership roles within the industry.
• Detailed knowledge of relevant regulations and laws
  
  
  

The successful candidates will receive a competitive compensation package that includes: health, dental, and vision insurance, company-sponsored 401K retirement plan, holidays, and paid time off (PTO). Watterson is an E-verify and Equal Opportunity Employer. Watterson conducts background checks as part of our hiring practices.