Strategic Partnerships Manager

Here at Shippo, we are the shipping layer of the internet and we consider ourselves to be one of the core building blocks of e-commerce.

Our mission is to make merchants successful through world class shipping. With our products and solutions, we level the playing field by providing our customers with best-in-class solutions that otherwise wouldn’t be available to them. Through Shippo, e-commerce businesses, marketplaces, platforms and a variety of logistics infrastructure providers are able to connect to shipping carriers around the world from one API and dashboard. We provide our customers with the most competitive shipping rates, print labels, automated international documents, shipment tracking, facilitate the returns process and more.

How we'll deliver success:

Shippo is looking for a Strategic Partnerships Manager to join our dynamic and entrepreneurial team. You will own and lead a book of strategic accounts, in which you will drive cross functional internal projects, manage partnership stakeholders externally and contribute to new initiatives to achieve strong commercial outcomes for Shippo. Your experience in managing external partners or customers (especially useful if your prior experience is with e-commerce platforms or fulfillment) will set you up for success at Shippo and we would love to share the opportunity with you.

Shipping & handling responsibilities:

• Provide excellent partner service, research, and market analysis to resolve technical and financial challenges with partners and better represent our users, products, and programs.
• Develop comprehensive partnership strategies using excellent business judgment to negotiate renewals, upsell potential opportunities & drive favorable commercial outcomes for Shippo
• Help set and track account activation and revenue targets
• Identify marketing and promotional opportunities
• Engage with partners to understand opportunities for operational improvement, and liaise with our product team to bring those improvements to life
• Serve as an expert consultant to our partners; engage cross-functionally to drive your partner’s businesses and build effective relationships with partner stakeholders
• Analyze performance and present findings to clients, highlighting opportunities or introducing incremental programs. Contribute data-driven insights to support recommendations.
• Leverage cross-functional support teams to ensure partners have access to the product experts and resources they need
• Contribute to contract renewals and strategies to negotiate term sheets
  
  
  

Do you tick the boxes ?

• 4+ years of work experience in strategic partnerships, account management, or business development in e-commerce platforms or fulfillment /software/SaaS industry
• Experience working with technology partners through integrations, product management, program management, and business development engagements
• You are well-versed in basic Excel (or SQL), Looker, or other Business Intelligence tools
• You are detail-oriented with a proven track record of solving strategic challenges
• You are an organized, note taker and abe to track multiple priorities at once
• You possess strong relationship-building skills and are apt to see mutually beneficial opportunities with partners
• You are technically oriented and understand APIs
• You have an entrepreneurial, growth mindset, bold ideas, and a know-how attitude to get things done
  
  
  

What's in the Shippo package?

• Healthcare coverage for medical, dental, and vision (90% covered by the company, incl. dependents). Pets coverage is also available!
• Take-as-much-as-you-need vacation policy & flexible work hours
• One week-long company wide shutdown
• 3 Volunteer Days Off (VTOs)
• WFH stipend to set up your home office
• Charity donation match up to $100
• Dedicated programs, coaching, tools, and resources for your professional and career growth
• Fun team meetups through our Shippos everywhere program that includes regular team and company off-sites throughout the year as well as gatherings with your local Shippos
  
  
  

Our Compensation Shippolicy:

Here at Shippo, we believe compensation is a custom experience and we are committed to fair and equitable compensation practices. The standard base + variable pay range for this role is min $107k to a max $145k annual. We tend to anchor our pay in the middle of this range ($126k mid) with most offers that we make. Since we are focused on hiring Shippos Everywhere, we have 2 US pay ranges, a standard compensation range (as noted above) for the majority of the US and a standard +1 compensation range for those who live in areas where the cost of labor is higher, such as NYC and California.

The actual base pay is dependent upon many factors, such as: financial budgets, work experience, training, transferable skills, business needs, and market value. The base pay salary ranges are subject to change and may be modified in the future. Total compensation for this role will include, equity, medical, dental, vision and other benefits noted in our Shippos “package” section.

Sail through the process:

Here at Shippo, we celebrate inclusivity and are committed to creating equal access to opportunities for people from all backgrounds, perspectives and geographies. These values define who we are and everything we do. All qualified individuals are encouraged to apply. If you need assistance, or a reasonable accommodation during the application and recruiting process, please contact us at accommodations@goshippo.com

Shippos in the wild:

Our people, much like the packages we help ship, are all over the world. This means, through our remote-first program, “Shippos Everywhere”, our roles can be based anywhere in the US with the exception of Delaware, Nevada, Ohio, Oregon, Hawaii, New Mexico and West Virginia and many roles can be based internationally.

For locations outside of the US and Ireland, the employment contracts are powered by Remote.com (all Shippo perks still apply - including equity!). What we want to emphasize is that you can be successful at Shippo regardless of location.