The Strategic Overlay Account Manager further develops PandaDoc’s existing largest customers by selling into other pockets of our strategic customers. This role identifies other organizations in our customers that can benefit from PandaDoc workflow solutions and converts them into expanded customer relationships. The account manager will partner closely with existing team account managers and overlay into new pockets of these organizations using a mix of building off existing relationships and outbound techniques. This manager will be the first hire for this new function and must be a strong solution seller who has a mix of customer relationship expertise plus a hunter mentality. They will be strong sellers who have a history of leveraging solution engineers, working with CSMs, and working in an account management team.
In This Role, You Will
Outbounds into existing customers to generate new pipeline
Close own pipeline into expansion bookings through consultative sales to grow share of wallet and account penetration
Develops account plans in conjunction with CSM and AMs
Develops own expansion cadences through SalesLoft
About You
3+ years of Outbound Account Executive experience (preferably in the mid-market or enterprise)
2+ years of Account Management / Expansion sales experience (preferably in the mid-market or Enterprise)
Relevant consultative/value-based selling experience in a SaaS organization
Experience with managing complex sales cycles, involving multiple stakeholders and buyer personas, with deals ranging from $10K-$100K+
Ability to handle multiple opportunities simultaneously at various stages of the buying process
Excellent communication skills both with customers and within an organization
Ability to develop senior-level relationships quickly and effectively
Work well with others, and are comfortable partnering with SEs, CSMs, and other internal business partners
Previous experience accurately tracking and forecasting a pipeline for all engagement and activity through the use of Salesforce as a CRM
Ability to work in a rapidly changing environment and comfort with ambiguity
Self-starter with a bias towards action
It Would Be Awesome If You Had
Track record of quota attainment and outperformance (President’s club, consistent 80% YoY performance)
General business knowledge (through experience or education) + basic understanding of how companies work across various LOBs
Ability breaking into new departments within existing companies
Domain knowledge of on-demand/SaaS, CLM, and marketing software/solution sales experience
Past experience working in a start-up/scale up company
Company Overview
PandaDoc empowers more than 50,000 growing organizations to thrive by taking the work out of document workflow. PandaDoc provides an all-in-one document workflow automation platform that helps fast scaling teams accelerate the ability to create, manage, and sign digital documents including proposals, quotes, contracts, and more. For more information, please visit https://www.pandadoc.com.
Company Culture
We're known for our work-life balance, kind co-workers, & creative virtual team-bonding events. And although our Pandas are located across the globe, we stay connected with the help of technology and ensure that everyone on our team feels, well, like a team.
Pandas work best when they're happy. We retain our talent by upholding our values of integrity & transparency, and selling a product that changes the lives of our customers.
Check out our LinkedIn to learn more.
Benefits
Employees may be able to purchase company stock (or receive annual bonuses)
Employees (and their families) may enroll in the company's medical, dental, vision, short & long term disability, life insurance, FSA and 401k plans. Employees will also receive 13.34+ hours of paid time off per month, 6 self care days, birthday PTO day, and 10 company paid holidays off per year
The annual OTE for this role is up to $200K ( Base + Variable at a 50/50 split).
The annual sales commission is uncapped in accordance with the relevant plan documents.
PandaDoc is an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.
EXTERNAL RECRUITERS
Approval Requirement
The use of external recruiters/staffing agencies requires prior approval from our HR Team. The HR Team at PandaDoc requests that external recruiters/staffing agencies not to contact PandaDoc employees directly in an attempt to present candidates. Complying with this request will be a factor in determining future professional relationships with PandaDoc.
Application Close 6/06
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Software Development
Referrals increase your chances of interviewing at PandaDoc by 2x