Strategic HR Operations and Change Management Director

Newmark Group, Inc. (Nasdaq: NMRK), together with its subsidiaries (“Newmark”), is a world leader in commercial real estate, seamlessly powering every phase of the property life cycle. Newmark’s comprehensive suite of services and products is uniquely tailored to each client, from owners to occupiers, investors to founders, and startups to blue-chip companies. Combining the platform’s global reach with market intelligence in both established and emerging property markets, Newmark provides superior service to clients across the industry spectrum. For the year ending December 31, 2023, Newmark generated revenues of approximately $2.5 billion. Newmark’s company-owned offices, together with its business partners, operated from approximately 170 offices with 7,400 professionals around the world. To learn more, visit nmrk.com or follow @newmark.

The Strategic HR Operations and Change Management Director is responsible for overseeing and managing all aspects of the human resources operations within the organization to achieve efficiency, effectiveness, and strategic alignment. This includes developing and implementing HR policies and procedures, [overseeing payroll team and assessing optimized set up], ensuring compliance with labor laws and regulations, and HR process (onboarding, offboarding, performance management, etc.). The Strategic HR Operations and Change Management Director will also be responsible for managing HR systems and data, analyzing HR metrics, and providing strategic recommendations to improve HR processes and practices. The position will oversee HR Change Management as processes/policies and practices are optimized across the organization and the HR offshore utilization and set up.

Responsibilities:

• Project management, business process improvement, and organizational change management to align HR with multidisciplinary stakeholders in finance, business operations, legal and technology
• Plan and execute of strategic initiatives; design efficient and effective work processes; pursue overall continuous improvement; the design, implementation and assessment of change management strategies
• Oversee Oracle HCM to continuously assess opportunities to improve quality and integrity of data management, processes and standards
• Oversee payroll team global payroll, Oracle (cloud based payroll) and assess best set up and reporting lines
• Offshore strategy for HR utilization oversight
• Establish clear metrics objectives for the human resources department objectives and effectively monitor their progress based on smart metrics
• Extensively collaborate with international HR teams and improve efficiency while dependably executing critical HR business processes with consistency and best practices around the globe
• Align HR processes with the organization’s core values and diversity, equity and inclusion
• Collaborate with finance teams to monitor HR-related expenses, analyze cost drivers, and identify areas where they can implement cost-saving measures.
• Develop change management strategies, creating communication plans, and identifying stakeholders impacted by the change.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or a related field. Master's degree preferred.
• Minimum of 5 years of experience in human resources, with at least 2 years in a managerial or supervisory role.
• Change management expertise within a global organization
• Facilitate communication and collaboration among multicultural teams spread across different regions
• In-depth knowledge of labor laws and regulations, including EEO, ADA, FMLA, and OSHA.
• Strong understanding of HR systems and data management.
• Proficiency in Oracle Human Capital Management (HCM) software suite, with experience in utilizing its features for talent management, workforce planning, and global HR operations strongly desired
• Excellent communication and interpersonal skills, with the ability to build relationships and resolve conflicts.
• Strong analytical and problem-solving skills, with the ability to analyze HR metrics and make data-driven recommendations.
• Proven ability to develop and implement HR policies and procedures.
• Ability to handle sensitive and confidential information with discretion.
• Strong organizational and time management skills, with the ability to prioritize and multitask in a fast-paced environment.