Your go-to contact for career opportunities with leading outerwear brands MACKAGE and SOIA&KYO
About Mackage
Specialists in all-season protection since 1999, Mackage merges the finest, most responsible leathers, down and wools with luxury-forward design, an approach that yields uncompromising construction, enveloping comfort and signature silhouettes.
A global outerwear leader defined by a commitment to exceptional quality, purpose, and performance with a focus on aesthetic innovation.
In this document, the use of the masculine gender is intended solely to lighten the text.
APP Group is committed to employment equity and invites applications from women, visible minorities, Aboriginal peoples, persons with disabilities, LGBTQ2S+ persons and otherwise marginalized persons.
Store Manager
As Store Manager, you are an integral part of our brands’ image and store performance.
What you’ll do :
Sales and customer service
Maximize the store sales at all opportunities and Achieve personal sales targets;
Monitor sales floor and zone coverage to drive sales and maintain customer focus;
Inspire teams to high performance and exceptional customer service.
Leadership
Monitor, lead and motivate service associate by developing a positive team environment in which members participate, cooperate with and support each other;
Actively recruit, hire and develop retail team associates that represent our properly our brand;
Manage payroll, breaks and shift changes;
Model and ensure store policies compliance;
Respond to changing demands of the business and create the customer experience while focusing on strategic, operational, and leadership excellence;
Conduct performance evaluations and manage the store turnover.
Operations
Ensure proper training on product knowledge for staff;
Ensure proper maintenance and organization of the store and back store;
Develop action plans for employee sales growth;
Manage inventory and loss prevention;
Control operating costs.
What you’ll need
Minimum of Five (5) years experience in fashion luxury retail environment, three (3) years (at least) as a store manager;
Exemplary selling and customer service skills;
Strong leadership and communication skills;
Knowledge of Microsoft Office Suite.
We want to get to know you
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Customer Service
Industries
Retail Apparel and Fashion
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