Storage Engineer

General Responsibilities

This person will be responsible for planning, installing and maintaining an Enterprise Storage environment and related infrastructure in a 24 X 7 setting. The team support a range of technology platforms including the SAN Volume Controller, Enterprise-class storage consisting of IBM Disk Storage (DS) series, HP’s Enterprise Virtual Array technology, EMC VMAX series, EMC NAS storage units, Cisco and Brocade fiber channel fabrics.

As a member of the storage team, you will work closely with technical services and support teams, external vendor partners, and internal customers to develop and implement storage solutions for Business initiatives. This would include gathering project specifications and requirements, designing a solution, gathering cost, ordering, and implementation of the solution

Specific Duties, Activities And Responsibilities

24x7 support of enterprise storage (Fibre Channel and NAS) infrastructure. This includes responding to alerts and monitoring triggers and service outage support calls. Plan, test and implement regular maintenance and firmware upgrades/patches. Storage provisioning and zoning activities. Performance analysis of storage environment.

Required Skills

Strong customer service and conflict management skills.

5-10+ years experience with Network Attached Storage (NAS and/or SAN) technology including storage provisioning, LUN management, CIFS / NFS mount management, quota management, zoning, performance management and volume management primarily based on IBM and/or EMC technology

Strong Working Knowledge Of

• IBM DS8000 series in both directly attached and virtualized environments (i.e. using SVC)
• EMC VMAX
• Brocade or Cisco-based fabrics
• EMC Celerra
• EMC Centera
• EMC Clariion
• CIFS, NFS file systems, Quotas, Data Mover Mgmt
• DART, FLARE
• Celerra Replicator
• Rainfinity
  
  

Performance monitoring, system tuning, and capacity planning experience

Excellent verbal and written communication skills

Strong collaboration skills; ability and experience in mentoring and/or supporting other team members.

Experience with Project management methodologies and software (such as Microsoft Project)

Experience writing technical documentation (such as Microsoft Visio)

Support for the Environment 24 X 7

Must be able to travel (5%)