"This is Fardeen, with V Group Inc., www.vgroupinc.com a consulting company based in New Jersey and working with several state and local government agencies as well as commercial clients.
I found your profile and contact information in our internal database while searching for candidates for the below-mentioned requirements. I was wondering if you are looking for a new assignment or if you might know of anyone who is looking for a new assignment at this time. If you are not available or interested in this one, please refer someone from your network who would be interested.
A referral bonus is available if you can introduce us to a qualified candidate with a successful start. If you are interested in learning more, please give me a call or respond to this email.
Below is the Job Description for your reference: -
Client: State of Tennessee
Job Title: Service Desk Personnel
Duration: 12 Months
Working Hours: 37.5 Hours per Week
Start Date: ASAP
Position Type: Contract
Location: Chattanooga, TN ( Onsite )
Interview Type: Webcam/ IN-Person
Ceipal ID: STN_HD848_MK
Position ID: 61848
Department: The Department of Transportation
**Note: Must be able to lift at least 50 pounds., Must be able to walk at least 1 Mile daily.**
Responsibilities
IT Call Center Experience preferred - Able to handle call volume of up to 30 calls per day.
People/Customer Service skills required
Printer Administration and Troubleshooting - Server Print Queue, and local Queues
Active Directory Management - Able to navigate Different Organizational Units (OU), Able to look up attributes, Able to reset password and unlock accounts.
iOS Management, Support, and Deployment- Setting up new phones/Ipads, Resetting iTunes accounts, Resetting network settings, Backup/Restore device data
Video Conferencing - Cisco WebEx, MS Teams, Cisco Presence video solutions
Network troubleshooting - Internal vs external, VPN, LTE, Wifi
Application Troubleshooting - Account permission, Compatibility settings, Browser vs installed
Remote support - MSRA, RDP, TEAMs, Webex
Hardware Deployment
ServiceNow - Ticket management, Ticket assignment
V Group Inc. is an IT Services company that supplies IT staffing, project management, and delivery services in software, network, help desk, and all IT areas. Our primary focus is the public sector including state and federal contracts. We have multiple awards/ contracts with the following states: AR, CA, DE, FL, GA, IL, KY, MD, ME, MI, NC, NJ, NY, OH, OR, PA, SC, TX, VA, and WA. If you are considering applying for a position with V Group, or partnering with us on a position, please feel free to contact me for any questions you may have regarding our services and the advantages we can offer you as a consultant.
Please share my contact information with others working in Information Technology.
Website: www.vgroupinc.com
LinkedIn: www.linkedin.com/company/v-group/
Facebook: www.facebook.com/VGroupIT
Twitter: www.twitter.com/vgroupinc
Fardeen Yusuf Khan
Trainee Associate Recruiter
V Group Inc.
Address : 379 Princeton Hightstown Road, Building 3, Suite 2A, Cranbury NJ (08512)
Phone: 609-371-5400 -333
Email: fardeenk@vgroupinc.com
For a full list of job opportunities please visit: Careers Page
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Seniority level
Entry level
Employment type
Contract
Job function
Other
Industries
IT Services and IT Consulting
Referrals increase your chances of interviewing at V Group Inc. by 2x