The Barista is responsible for ensuring guest satisfaction by mixing and serving beverages for guests and filling orders. He/she will provide guests with efficient, accurate and courteous service according to Starbucks & JW Marriott Turnberry Miami Resort & Spa standards.
Position Requirements
Professional demeanor appropriate for a luxury environment.
Able to handle a multitude of tasks in an ever-changing environment.
Demonstrated ability to implement standards/procedures and sequence of service consistently.
Responsibilities
Prepare beverages to customer specifications.
Make appropriate suggestion of food and beverages (employ suggestive selling and up selling technique).
Offer customer demonstrations and samples using brewing equipment.
Maintain clean and organized workspace.
Follow health, safety and sanitation guidelines for all products.
Follow store policy and procedures for operational flow at each station.
Follow standards for merchandising, stocking, rotating and storing products.
Follow cash handling procedures and cash register policies.
Contribute to store goals for increasing sales and improving profits.
Perform any other reasonable duties as required by management.
Education
High school diploma or GED.
Skills And Abilities
Ability to communicate in the English language. Second language is a plus.
Ability to work flexible schedules including holidays and weekends.
Knowledge of proper chemical handling, cleaning techniques and use of equipment, machinery.
Physical Requirements
Able to work in a fast paced environment.
Must be able to work in a fast paced environment, be physically fit in order to lift, pull and push items up to 50 pounds.
Requires standing/walking/reaching and bending throughout shift.
Seniority level
Entry level
Employment type
Other
Job function
Management and Manufacturing
Industries
Hospitality
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