Bethany is changing the world through family. We began our work by serving one child more than 75 years ago. Today, Bethany is an international Christian nonprofit partnering with communities in more than 30 states and in several countries around the world. We strengthen and preserve families, support displaced people fleeing danger, and find safe, loving families for children who need them. Bethany is at the forefront of creating and implementing solutions to meet the growing needs of vulnerable children and families in the U.S. and around the world.
The Senior Quality and Impact Analyst will be primarily responsible for the monitoring and evaluation of program performance nationally. This individual will also consult and provide support to Performance and Quality Improvement (PQI) and program leaders on matters related to outcomes as well as operational and performance data to ensure program's goals.
This position is expected to function effectively with moderate supervision while following the guidelines given on procedures, along with agency, contractual, federal, and state regulatory requirements.
Essential Job Responsibilities
Serve as the main point of contact for quality and program performance with all Bethany's internal stakeholders to include receipt, management, and disbursement of requests that come in to ensure standardization practices across the network for performance, quality, and reporting;
Partner with Performance and Quality Improvement (PQI) and program leaders to ensure a timely and accurate response to stakeholders with all data requests;
Generate performance and outcome reports and present data trends to sites and the network;
Conduct regular audits of data to assess quality, accuracy, and completeness, as needed;
Monitor performance and outcomes and develop performance improvement strategies and support implementation, alongside program leaders;
Conduct regular evaluation of program indicators, monitoring procedures, client feedback, and make recommendations for improvement;
Provide performance and quality improvement Technical Assistance (TA) support to Bethany's sites;
Assist with quality and performance issues (to include traveling onsite, as needed, to support program leaders) as approved;
Complete other duties as assigned.
Qualifications
Bachelor's level degree in Human Services or related field of study from an accredited college, Master's level preferred;
Must have 2+ years' experience in child/family welfare or health and human services;
Must have 2+ years' work experience designing, implementing, managing program evaluation or quality improvement and related activities;
Prior work experience managing, analyzing, and reporting program data to evaluate programs;
Demonstrated knowledge of quality improvement methods, measurement of program performance and outcome, and use of program data to inform service quality and improvement opportunities;
Ability to evaluate and summarize data, identify trends, and make recommendations for quality and outcomes improvement;
Ability to apply the principles of logic and critical thinking with problem solving;
Excellent verbal and written communication skills;
Must be reliable with time sensitive deadlines and tasks;
Exercise a high level of confidentiality;
Work well under pressure and adaptable to change;
Computer skills sufficient to perform essential functions including knowledge of Microsoft Office suite;
Must be 21 years old with a valid driver’s license with at least 3 years driving experience in the U.S. to operate a vehicle on behalf of Bethany. Must also pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate insurance coverage;
Pass a criminal history screen, including state and local child protection agency registries;
Subscription to and integration of the agency Statement of Faith and Mission Statement.
Salary disclosure for residents of Colorado, Washington, California, Hawaii, Rhode Island, Washington D.C. & New York: ($60,000-$65,000) base rate plus a 1-25% differential.*
Note: Bethany’s compensation plan accounts for geographical differentials
Accepting On-Going Applications
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Health Care Provider
Industries
Non-profit Organizations and Health and Human Services
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