Smith+Nephew

Sr. Program Manager, Medical Education, Sports Medicine

Smith+Nephew Andover, MA

Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.

As the Sr. Program Manager – Medical Education, you will play a pivotal role in driving the successful integration and utilization of products, technologies, and procedures within the Sports Medicine (SPM) Medical Education function. This role encompasses a unique blend of strategic thinking, program development expertise, stakeholder engagement skills and a dedication to successful existing and new product/technology adoption through innovation and quality program management practices. You will be recognized as a subject matter expert within the cross functional team.

What will you be doing?

  • Research and identify healthcare professionals who are experts in their respective fields and have the potential to contribute to educational programs.
  • Maintain regular communication with existing faculty members to nurture relationships, provide updates on upcoming opportunities and gather feedback.
  • Develop and ensure that faculty members have the necessary resources and support to deliver high-quality contributions to educational and consulting initiatives.
  • Collaborate with the field to ensure adherence to the educational pathway, including the consistent use of S+N Academy Online.
  • In collaboration with local medical education delivery teams, develop and implement pre and post event processes.
  • Advise on KOL selection, faculty development strategy and ongoing management of faculty updates.
  • Collaborate with product development teams to understand the clinical benefits and advantages of existing and new product/technology.
  • Work closely with marketing and communication teams to develop targeted educational assets that highlight the product/technology.
  • Liaise with current faculty, customers, and functional partners to gather insights and feedback for refining medical education product awareness and adoption strategies.
  • Use data analytics tools to track product adoption metrics and user engagement.
  • Generate regular reports on educational programs, and adoption progress, highlighting successes and areas for improvement.
  • Make data-driven recommendations to optimize the educational program and adoption strategies to improve user experience.
  • Act as a bridge between S+N teams and healthcare providers, facilitate the continuous improvement of medical education programs based on user feedback.
  • Gather insights from users' experiences and integrate them into future iterations of medical education awareness programs and adoption strategies.
  • Formulate and execute long-term strategic plans for medical education programs, aligning them with organizational goals and industry trends.
  • Develops clear objectives, actionable strategies, and measurable outcomes.
  • Effectively collaborates with cross-functional teams, including but not limited to medical experts, content creators, marketing partners, clinical operations/publications, and technology specialists, to ensure the successful development and execution of medical education initiatives.
  • Maintain strong relationship with stakeholders and address any conflicts or issues that arise.
  • Embraces Smith & Nephew Business ethics, adheres to stated corporate compliance policies, always represents Smith & Nephew appropriately, and holds direct reports to the same standards.
  • Exhibits professionalism with Senior Leadership, marketing peers, direct reports, and all other internal and external customers.
  • Communicates effectively and professionally regarding portfolio performance and recommendations of business strategies with Senior Leadership Team, cross functionally and cross franchise


What will you need to be successful?

  • Travel: +/- 40% travel
  • Bachelor’s or master’s degree in an education, health related or business-related discipline
  • Minimum 8-12 years' experience in medical education or health related field in the medical device industry or field
  • Experience in developing strategic programs
  • Proven track-record of cross functional alignment and successful project execution experience collaborating with and delivering amongst a highly matrix environment
  • Use of adult learning principles, facilitation skills, Program Management skills
  • Strong presentation skills
  • Highly effective interpersonal skills and the ability to develop relationships with internal and external customers


You Unlimited.

We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.    

  • Inclusion, Diversity and Equity: Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about Employee Inclusion Groups on our website (https://www.smith-nephew.com/)
  • Your Future: 401k Matching Program, 401k Plus Program, Discounted Stock Options, Tuition Reimbursement  
  • Work/Life Balance: Flexible Personal/Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day  
  • Your Wellbeing: Medical, Dental, Vision, Health Savings Account (Employer Contribution of $500+ annually), Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program 
  • Flexibility: Hybrid Work Model (For most professional roles)  
  • Training: Hands-On, Team-Customized, Mentorship  
  • Extra Perks: Discounts on fitness clubs, travel and more!  


The anticipated compensation range for this position is $120,000.00 - $130,000.00 USD annually and the compensation offered will depend on the candidate’s qualifications. You may also be entitled to receive bonus and benefits, which may include medical, dental, and vision coverage, 401k, tuition reimbursement, medical leave programs, and a variety of wellness offerings.



Smith & Nephew follows the Pay Transparency and non-discrimination provisions described by the Colorado Department of Labor and Employment (CDLE).

Smith+Nephew provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

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  • Seniority level

    Mid-Senior level
  • Employment type

    Full-time
  • Job function

    Project Management and Information Technology
  • Industries

    Medical Equipment Manufacturing

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