Sr. Production Support Analyst

Hi ,

Hope you are doing great.

InfiCare has been providing Contingent Staffing and Direct Hire staffing services to its clients across the US and in four continents Since 2001. Starting from a modest beginning in 2001, today we service clients ranging from Fortune 500 companies to medium sized businesses as well as small niche firms. In US we are based at Dulles, VA. We are hiring “Sr. Production Support Analyst” for one of our clients. If you are interested in this position, you can revert to my email or call me at 703-652-5162.

Request ID: 43104-1

Duration: 6+ Months

Location work will be performed: Remote.

Job Title: Sr. Production Support Analyst

*PLEASE NOTE: Resources will work 4X10 hour days rotating, 7 days per week. The shift hours will start at 6PM. Selected resources will be trained for 4 consecutive weeks during daytime, 8AM-4:30PM. Remote/Off-Site workers preferred. *

Key Responsibilities

The Production Support Analyst is responsible for working across designated teams to ensure applications are fully available to all stakeholders. This individual will assist development teams in deployments, routine patching and system application monitoring / troubleshooting. Will analyze and evaluate complex data file processing, help translate customer reporting requirements and create reports, and provide application testing and validations. Will lead incident response calls and contribute / create after action reports.

Skilled In The Following

• Strong working knowledge of SQL. Ability to understand and write complex SQL using select statements, views, joins, indexing and to create report data
• Demonstrated experience using UNIX commands to manage production Linux servers, including creation and maintenance of shell scripts to manage application maintenance activities
• Demonstrated experience using SQL query on Oracle Databases to perform Database lookups
  
  

Strong Knowledge Of One Or More Of The Following

• Incident Management – Ability to lead as a Critical Incident Manager to restore production applications impacting events
• Ability to quickly respond to system alerting to reduce application downtime to customers
• Strong written and verbal communication skills and proven ability to effectively work directly with stakeholders, executives, and technical staff
• Effective liaison between business and technical teams
• Demonstrated knowledge of terminology, usage, and operating characteristics of hardware, software, and operating system components
• Strong facilitation skills to effectively lead Production Support Application Monitoring in real-time
  
  

Desired Experience Using

• Agile methodologies, Version One, ServiceNow, Application Lifecycle Management (ALM), logging tools such as Splunk Enterprise, monitoring tools such as Neustar and AppDynamics.
• Experience with cloud monitoring tools such as GCP Cloud Monitoring (Stackdriver) is a plus.
  
  

Additional Required Skills/Experience

• A minimum of ten (10) years’ experience in software development and/or related field;
• A degree from an accredited College/University in Software Engineering, Computer Science, or related discipline is preferred;
  
  

Regards

Abhinav Srivastav

InfiCare Technologies | 22375 Broderick Drive #225 Dulles VA 20166 |

703.652.5162 Direct | abhinav.s@inficaretech.com

www.infiCaretech.com | www.linkedin.com/in/abhinav-srivastav-21317524a

Staffing Services since 2001 NMSDC MBE Certified | The Joint Commission Certified