Sr. Manager, Solutions

Who we are: For more than 40 years, Reworld has been a leader in sustainable waste solutions, providing our customers with innovative solutions that help them achieve carbon-negative outcomes.

Our Vision: Reworld is leading the charge to a carbon-negative future through revolutionary sustainable materials management solutions that reduce, reuse, recycle, and reimagine waste to benefit society and the environment.

Our Business: Reworld partners with businesses by offering cutting-edge engineering and innovative solutions. These help customers reduce, reuse, recycle, and recover value from waste streams and meet or exceed their sustainability goals.

Our Value: Reworld's differentiator comes from our ecosystem of technology, facilities, and partnerships, trusted by the world’s largest organizations to reimagine waste management for a smarter, more sustainable world.

Reworld offers comprehensive industrial waste and byproduct management services to companies seeking solutions to today's most complex environmental challenges. With a nationwide network of waste processing facilities and Energy-from-Waste facilities, Reworld enables customers to mitigate risk and reach their sustainability goals. One of the current growth engines for the business is the Sustainable Site Solutions (S3) product line, a total waste management-style of program where we provide white-glove service, detailed reporting, and more to our customers.

All that we’re missing is you: Apply today!

Sr. Manager, Solutions (S3)

This role is responsible for overseeing, managing, and growing Reworld’s S3 product line in the designated region(s). Sr. Manager, Solutions (S3) will work closely with Reworld’s national sales directors and regional sales reps to qualify requests for proposals, analyze and assess the customer's waste data, and submit comprehensive bids. During this process, the Sr. Manager Solutions will lead multiple functions, including interaction with the customer (on S3 opportunities), interaction with internal Reworld facilities (MPFs, WTE Facilities, etc.), interaction with 3rd party subcontractors, collaboration with internal Reworld departments like pricing, legal, customer service, billing, etc., and more.

The ideal candidate will have leadership experience, strategic and execution experience, budget management and forecasting experience, and above all else – wide-ranging waste and byproduct management experience. This person should be extremely organized, able to manage multiple projects/opportunities at once, and disciplined about how they spend their time. He or she should also be comfortable presenting to customers and internal company leadership.

Our Sustainable Site Solutions (S3) contracts can include the direct management of on-site labor, equipment, transportation, disposal, and recycling for all types of waste generated at a customer’s manufacturing plant or distribution center. Sr. Manager, Solutions role will own the entire S3 sales pipeline, bid submission process, negotiation of contract terms, and implementation of all new programs in the region(s). This person will be responsible for interviewing and hiring any staff needed to perform the contract(s) duties, KPI development and tracking for the customer, and working with the Reworld team to optimize the operation. Accountable for the profitability and efficiency of multiple on-site S3 operations, Sr. Manager, Solutions will ensure safe work sites, regulatory compliance, and performance against the Scope of Work(s).

Responsibilities:

• Provide insight and assistance as needed to generate proposals for future opportunities, assisting Reworld sales directors, chief commercial officers, and other stakeholders in pursuing growth opportunities.
• Act as the “right hand” to the salesperson(s), leading total waste management pursuits with current and prospective Reworld customers.
• To qualify new opportunities with our sellers, we perform in-person site walks, customer waste data analysis, supply chain mapping, and more.
• I lead the solicitation of pricing from internal Reworld assets, external third-party subcontractors, transporters, equipment providers, and more to submit a comprehensive bid to our customers.
• Lead the negotiation around what is covered (and what is not) in each program’s unique scope of work, pricing framework, etc.
• Coordinate and communicate all phases of operations, including project setup, milestones, obstacles, and completeness, including assisting in invoicing.
• Coordinate the quote solicitation and ordering of equipment (balers, forklifts, shredders, chippers, etc.), PPE for new employees, tools for new employees, etc.
• I led the process of profiling all customer waste streams (including reviewing customers' Safety Data Sheets).
• Lead the personnel setup of new programs, including the creation of job descriptions, interviewing, hiring, onboarding, and coordinating training and required certifications (especially any external items such as RCRA, Hazwoper, etc.).
• Supervise regional S3 Project Manager(s) over existing programs, ensuring that they are meeting profitability expectations and that the programs are operationally efficient.
• Perform periodic evaluations of employees, including rewarding and disciplining. Address complaints and manage conflict resolution.
• Management of relationships (and hiring/dismissing) with temp labor agencies to fill short-term personnel needs.
• Own all client-facing responsibilities along with the salesperson during the close of the sale, contract negotiation, and program implementation period.
• Scope, summarize, and quote field service opportunities on the customer’s site.
• Assist customer(s) with any site audit responsibilities related to waste management.
• Own initial outreach and high-level relationship management with 3rd party subcontractors associated with our customer program(s).
• Build a knowledge base and continuous improvement around all waste streams and byproduct types associated with our diverse customer base, as well as the waste processing and treatment options applicable to those streams.
• Work closely with customer representatives and representatives from various Reworld departments (legal, customer care, billing, accounts payable, IT, human resources, etc.) to ensure the complete functionality of the S3 program.
• Develop, maintain, and promote workplace quality, performance, appearance, and effectiveness.
• Set Safety as the team's number one priority and promote Reworld’s health and environmental standards and expectations while also meeting the customer’s requirements.
• Communicating effectively by providing information to customers, supervisors, peers, and subordinates by telephone, written form, e-mail, or in person.
• Ensure that all preventative maintenance obligations are consistently met and that the S3 services team is always organized and ready.
• Analyze budget requests, sales and activity reports, and other Key Performance Indicators (KPIs) data to measure productivity and goal achievement and identify areas for cost reductions and program improvements.
• Please make sure to supervise multiple S3 contracts in the region directly.
• Carry out responsibilities under the organization’s policies and applicable laws.
• Along with any On-Site Project Manager(s), you will be responsible for the initial investigation of accidents, incidents, and near misses. You will also follow up with Reworld Management, the senior director of SHE, and Human Resources as needed.

Requirements:

• High School Diploma or GED equivalent required.
• Extensive leadership and team-building skills.
• Strong waste experience, including multiple treatment options (haz, non-haz disposal, recycling, organics management, etc.). A hazardous background is considered a plus, and RCRA and DOT-trained individuals may be prioritized. Experience operating with a Lean Mindset will also be considered a plus.
• Familiarity with equipment such as FELs, Compactors/Receivers, Open Tops, Forklifts, Balers, etc., and maintenance.
• Familiarity with waste logistics and different methods of transportation.
• Proficient in Microsoft Word, Excel, PowerPoint, and Outlook.
• Ability to analyze information and suggest improvements.

Benefits:

• Rewarding careers with competitive pay
• No cost Basic Life and Basic AD&D Insurance, as well as supplemental employee life and AD&D and dependent life options
• Industry-leading retirement plan
• Employee Assistance Program (EAP)
• Wellness Incentive & Rewards Program
• Round-the-clock support through our Health Advocate partnership
• Career development and mentorship
• Educational assistance to help you invest in your future
• And much more

Our DEI Commitment:

Reworld is an Equal Opportunity Employer, has developed an Affirmative Action Program (AAP), and will not discriminate against any qualified applicants because of race, color, religion, sex, national origin, sexual orientation, gender identity, disability (including perceived disability, physical, mental, and/or intellectual disabilities), veteran status, liability for service in the Armed Forces of the United States, or any other characteristic protected by law.

Know Your Rights:

Please note that Level, Title and/or Salary may be adjusted based on the applicant's experience or skills. If you are an individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site because of your disability. You can request reasonable accommodations by going to Reworldwaste.com and clicking on the ‘Contact Us’ button. Under Inquires, select ‘Careers’ in the Interest field, fill out all required fields including your message. In the message section, please note this is a ‘Job Application Accommodation Request’.