Sr. Manager of HR / Office Services

American Public Works Association (APWA) serves professionals in all aspects of public works by providing networking, professional development, and volunteer opportunities for its members. The Sr. Manager of HR / Office Services is a critical key contributor in the operations of APWA. This role leads the HR operational functions to include day-to-day operations related to all APWA staff as well as the oversight of the Office Services functions for the two physical office locations and full-time remote staff. APWA currently has a staff of 55 that the HR/Office Services team supports.

You’ll Love it Here If You…

• Are truly committed and passionate about what you do
• Have a creative and innovative style
• Have a high bar for excellence and attention to the details
• Believe that teamwork leads to success
• Thrive in a fast-paced environment
• Love to work with people from staff to member volunteers to service vendors

About the Sr. Manage of HR / Office Services Role:

This position leads the Human Resources operational function including day-to-day operations for APWA to include employee benefits, compensation/payroll, recruitment, staff professional development strategy, performance management and staff DEI initiatives. The scope of this role includes the HR function for the two physical APWA office locations as well as full-time remote workforce ensuring organizational compliance with all federal, state, and local employment laws. In addition, the position oversees the office management function related to the two physical offices and online APWA Store. The position reports to the Chief Operating Officer and supervises two staff related to the office management function.

The ideal candidate should have a passion for working with people, be self-motivated, works well in a fast-paced environment, and be eager to work as part of a collaborative team. Prior experience working for an association is a plus. Our future contributor should thrive under pressure, handle multiple deadlines seamlessly, be flexible and detailed oriented with a passion and positive outlook for building a strong team centric culture.

What You Will Need to Succeed:

• Education: Bachelor’s degree required with a Human Resource focus
• Experience: 7+ years’ experience in human resources supporting all areas of human resources
• Communication: A minimum of two years in supervisory role along with leadership/management experience  
• Leadership: A demonstrated ability to make recommendations and collaborate with senior executives and decision makers

What Will Differentiate You

• Leadership: the desire to take initiative and actively contribute to the team and association
• Communication: the ability to communicate effectively and professionally with all levels of individuals including volunteers
• Commitment to Service: A desire to work with volunteers to support our communities and strive to advance the quality of life for our communities through public works.
•  Association Experience: previous experience working with or in an association and understanding the customer service needs of members and volunteers. 
• Professional Credential: A HR credential of SPHR or SHRM-SCP is preferred

Why APWA? Check out our benefits!

APWA is proud to be a people-centric workplace, with a key focus on flexibility and work-life balance. We offer remote-hybrid work schedules, 15 days each of paid vacation and family medical leave, 11 paid holidays and the opportunity to have a flexible schedule with alternate Fridays off. We also offer excellent and affordable insurance coverage as well as matching retirement contributions. APWA invests in ongoing growth through employee professional and continuing education opportunities. 

About APWA

We’re proud of the work we do because our work matters. Every role at APWA contributes to advancing the quality of life for others as we support those who operate, improve, and maintain public works and infrastructure. As we serve over 32,000 members (and counting!) across North America, we’re always looking for motivated and inspiring people to join us.