Sr HCP Local Education Specialist

Careers that Change Lives

The Senior PACE Specialist is part of the Health Care Professional (HCP) Local Education team which is a shared service medical education team for the Americas group at Medtronic.They will work with multiple Operating Units across the Medtronic Enterprise.The Senior PACE Specialist is a trusted consultant who is aligned to the OU strategic plans and provides bold education solutions that helps drive therapy adoption and delivers results for the OU/business.

In this role, you will be responsible for executing local HCP education programs.You will play an integral role in supporting the local education strategy while collaborating with Regional Education Managers and sales teams.

A Day in the Life

Responsibilities may include the following and other duties may be assigned.

• Manages local HCP education programs across the United States.
• Ensures training program(s) meets company and customer objectives.
• Manages a breadth of HCP education offerings: both HCP faculty led courses and Medtronic led Product Workshops; Didactic training (in-person, hybrid, virtual); Hands-On training (cadaveric or dry demo); Brick & mortar lab facilities, in hospitals or surgery centers, restaurants, hotels.
• Manages Customer Experience Programs, which are promotional programs that allow customers to interact with our OU experts and leaders & highlight the benefits and features of approved technology. This can include hands-on product demonstrations and tours of Medtronic facilities.
• Communicate with internal and external partners including physician faculty, sales leaders, and Operating Unit leaders.
• Builds/maintains positive relationships with peers and colleagues across organization levels.
• Coordinates in a fast-paced environment in an organized manner while meeting deadlines.
• Incorporating program management best practices in all aspects of work.
  
  
  

In addition, the Senior PACE Specialist must:

• Ensure all timelines and deadlines are met to deliver successful program execution.
• Extensive direct, face to face customer contact and interaction.
• Must thrive in a fast paced, nimble environment while maintaining high workloads.
• Flexibility to Travel - Travel approximately 50% of the time.
  
  
  

Must Have: Minimum Requirements

• Bachelors’ degree with 4+ years of experience in an education, program management, event management, sales, clinical, or marketing OR Advanced degree with 2+ years of experience.
• Medical industry experience required.
  
  
  

Desired/Preferred Qualifications

• 2+ years of experience working with clinicians.
• Excellent customer service skills
• Proven ability to build/maintain positive relationships with peers and colleagues across organization levels.
• Excellent interpersonal, written/verbal communication skills.
• Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines.
• Medtronic customer and product knowledge
  
  
  

About Medtronic

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.

Physical Job Requirements

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Frequent required travel to HCP local education programs.While performing the duties of this job, the employee regularly required to be independently mobile.
• Ability to travel overnight stay up to 50-75% of the time.
• Ability to conduct company business outside of the typical Monday through Friday, 8:00am to 5:00pm work-schedule.
• Sitting, standing and/or walking for up to eight hours per day.
• Ability to wear 5-7 lbs of lead apron for extended periods of time.
  
  
  

Benefits

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here.

MIP Eligible: This position is eligible for a short-term incentive plan. Learn more about Medtronic Incentive Plan (MIP) here.

The provided base salary range is used nationally (except in certain CA locations). The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc.