The Senior Insights Analyst is a key member of the Papa John’s Analytics team, responsible for developing insights from data that helps evaluate current results and identify/support strategies for future growth.
This position is located in the Atlanta office and will directly support the Marketing & Digital team through the use of data gathering abilities to produce:
Analysis of sales, orders, ticket, and margin performance/trends
Evaluation of new and key product performance
Review of digital channel performance; sessions, conversion rates, exit rates
Customer analysis: trends and drivers of customer counts and frequency for various customer segments
Interactive Tableau dashboards/ad hoc analysis using custom SQL queries
Various ad hoc analysis related to menu strategy/product innovation, impact of media, loyalty campaigns, delivery channels, digital experience, predictive modeling…
This person will be a trusted partner to leaders within the Marketing & Digital team and must be able to understand the strategic objectives in each business area.
Key requirements of the role:
Proven ability to partner with business leaders to gather functional requirements and develop specifications for data analysis and predictive modeling.
Familiarity with analyzing sales, order, customer, demographic, regional, and other trends to identify business drivers, causality, and recommendations to drive business growth.
Ability to design and developing flexible/intuitive dashboards and business analysis that enable business leaders to assess performance and develop targeted strategic action plans.
Perform analysis related to business opportunities, data modeling, analytical technology, and predictive analytic methodologies.
Support the organization by understanding testing methodologies, Q/A processes (including working with other groups/team members as peer review), and test case to ensure data accuracy.
Provide deep research and insights on consumer, customer, and store datasets.
Proven discipline to work with thoroughness and urgency to guide decisions and action
Demonstrated skill in partnering with both technical and cross-functional teams; specifically, Restaurant Development, Commercial/Marketing, Supply Chain, Restaurant Operations, Data/Data Science teams.
Developing skills necessary to present analytic findings at an Executive Summary level.
Manage a substantial volume of diverse projects and ad hoc requests with excellence and precision.
Experience and Technology Requirements:
5+ years of experience in business analytic roles; including designing & developing analytical processes and models
Bachelor’s degree required; preferably in business, statistics, or data science
Ability to travel up to 10%
Experience as a Business or Data Analyst with demonstrated experience in gathering requirements, as well as designing and developing analytic solutions
Experience in quantitative data analytics/modeling, dashboards, databases, problem solving, and related reporting tools
Experience designing and guiding the design of Tableau dashboards
Experience accessing data through the use of SQL—creating and editing queries
Our Values
EVERYONE BELONGS – Diversity, Equity, Inclusion and Teamwork
DO THE RIGHT THING – Integrity, Character and Community
PEOPLE FIRST – Customer and Team member Focus
INNOVATE TO WIN – Think Differently and Lead Change
HAVE FUN – It’s Pizza, It Has To Be Fun!
Our Core Competencies
CUSTOMER FOCUSED - Put the customer’s needs first
RESULTS DRIVEN – Commit to achieving objectives
INNOVATIVE MINDSET – Open to new ideas and ways of doing business
STRATEGIC THOUGHT LEADERSHIP – Engage in logical and systematic thinking
COLLABORATION – Work together in the most effective way
Papa Johns is an equal opportunity employer.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Analyst and Finance
Industries
Restaurants
Referrals increase your chances of interviewing at Papa Johns by 2x