Sr. Director, Operations & Delivery (5236)

The Sr. Director of Operations is a critical leadership role responsible for overseeing the daily operations and ensuring the efficiency and effectiveness of our portfolio. This role requires a strategic thinker with a proven track record of leading large teams, driving operational excellence, and implementing scalable processes that support growth.

What you’ll do:

• Leadership & Management: Provide strategic direction and leadership to the program teams, and foster a culture of continuous improvement and accountability.
• Develop Team: Mentor and develop a high-performing team b promoting professional growth and curating a positive work environment.
• Operational Strategy: Develop and implement operational strategies aligned to MetroStar’s strategy map and BHAG
• Budget Management: Oversee budgeting, forecasting, and financial planning for programs across the portfolio
• Cross-Functional Collaboration: Collaborate with leaders across MetroStar to support initiatives aligned to MetroStar’s strategy map including support for organic and new business growth opportunities
  
  

What you’ll need to succeed:

• Bachelor’s in Business Administration, Operations Management, or a related field
• 10+ years’ experience in operations with at least 5 years in a senior role
• Experience delivering a full range of IT support services, on large scale programs ($50M+), experience with USDA or Commerce is a plus
• Expertise communicating with, presenting to, and building trusted relationships with high-level government stakeholders and industry partners
• Demonstrated experience and understanding of business development, capture, and proposal development
• Demonstrated expertise in process methodologies (Agile, Lean, Six Sigma, etc.)
  
  

Like we said, we are big fans of our people. That’s why we offer a generous benefits package, professional growth, and valuable time to recharge. Learn more about our company culture code and benefits. Plus, check out our accolades.

Don’t meet every single requirement?

Studies have shown that women, people of color and the LGBTQ+ community are less likely to apply to jobs unless they meet every single qualification. At MetroStar we are dedicated to building a diverse, inclusive, and authentic culture, so, if you’re excited about this role, but your previous experience doesn’t align perfectly with every qualification in the job description, we encourage you to go ahead and apply. We pride ourselves on making great matches, and you may be the perfect match for this role or another one we have.

What we want you to know:

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

MetroStar Systems is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of MetroStar Systems.

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"EEO IS THE LAW MetroStar Systems, LLC (MetroStar) invites any employee and/or applicant to review the Company’s Affirmative Action Plan. This plan is available for inspection upon request by emailing msshr@metrostar.com."

"EEO IS THE LAW MetroStar Systems, LLC (MetroStar) invites any employee and/or applicant to review the Company’s Affirmative Action Plan. This plan is available for inspection upon request by emailing msshr@metrostar.com."