Sr. Director, Finance IT

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

As the Senior Director of Finance IT, you are the visionary steward of our financial technology landscape, blending expertise in finance, technology, and product management to drive transformative change. Your role extends beyond traditional finance leadership, encompassing a strategic focus on shaping the product vision and roadmap for our financial technology platforms. With a keen eye for innovation, you harness cutting-edge IT solutions to realize our organization's financial objectives, driving operational efficiency and fostering a culture of continuous improvement. Guided by product management methodologies, you orchestrate the development and implementing of robust financial technology solutions, ensuring alignment with our broader strategic goals and objectives.

Your agile mindset and proactive approach enable you to adapt swiftly to evolving market dynamics, leveraging emerging technologies to stay ahead of the curve. Collaborating closely with cross-functional teams and stakeholders, you translate business requirements into actionable strategies, championing the delivery of high-impact solutions that drive measurable value. Through open communication channels and a commitment to transparency, you foster alignment between finance, IT, and product management teams, ensuring cohesive execution of our product vision and holding yourself accountable for successfully realizing our financial technology initiatives.

This position is people manager role reporting to the Vice President, Business Applications.

Responsibility

• Develop and articulate a clear product strategy for our technology products
• Define and communicate the long-term vision, ensuring alignment with industry trends and customer needs
• Lead and inspire an impactful product management team, encouraging a culture of collaboration, innovation, and excellence
• Provide mentorship and guidance to IT product managers, solution leaders, helping them develop their skills and contribute to the success of the products
• Apply deep expertise in SaaS ERP like Oracle and Zuora with experience in large-scale implementations in medium-sized to large companies
• Propose, close, and deliver finance transformation roadmap for technologies and platforms across our Docusign Finance portfolio, partnering with the CFO organization to drive a modernization agenda
• Understand the Docusign Finance business strategy and processes
• Design and develop financial processes, roadmaps, and plans, socialize concepts, and liaison with teams for planning and implementation
• Lead and drive all financial platforms and processes at Docusign
• Collaborate with cross-functional teams to ensure the successful development, launch, and support of products. Work closely with stakeholders to gather input and feedback, incorporating it into product strategy and roadmap decisions
• Develop and maintain a comprehensive product roadmap outlining key features, enhancements, and releases
• Manage the entire product lifecycle, from ideation to end-of-life, ensuring products meet needs and remain competitive
• Stay abreast of industry trends, market dynamics, and competitive landscape
• Conduct regular market analysis and gather intelligence to inform strategy and positioning
• Engage with partners to understand their needs, difficulties, and feedback related to products
• Drive initiatives to enhance customer satisfaction and loyalty through product improvements and innovative solutions
• Manage complex, multi-disciplinary projects from start to finish and help achieve the intended outcomes
• Develop plans and help the teams stay on track by monitoring and providing ongoing awareness of product status (progress against key milestones, critical decisions, dependencies, issues, risks, metrics, etc.) to all collaborators
• Anticipate and break down obstacles that prevent product teams from delivering on outcomes
• Function well in a highly matrixed organization and synthesize direction from multiple sources
  
  

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

• 15+ years of related experience in large ERP solutions such as, Oracle and Zuora
• 10+ years of leadership roles with a track record of success in strategic planning, designing, and developing IT solutions specializing in Financial workflows
• BA/BS degree in a business, finance or quantitative field
• Experience with a deep functional and technical understanding of Invoice to Cash, Billing Subscriptions, Payments, Tax, treasury, and financial planning ERP modules
• Experience with Oracle ERP platform and products
• Experience working with Agile development methodologies
• Experience with developing and implementing key performance indicators (KPIs) to measure the success and impact of digital initiatives, focusing on tangible and measurable outcomes
  
  

Preferred

• MBA degree
• Foundational knowledge of HRIS systems like Workday and ICIMS
• Strong leadership and team management skills
• Deep understanding of product management concepts and methodologies
• Excellent verbal and written communication skills; proactive and clear communicator and presenter
  
  

Wage Transparency

Based on applicable legislation, the below details pay ranges in the following locations:

California: $195,500.00 - $315,775.00 base salary

Illinois and Colorado: $186,200.00 - $263,000.00 base salary

Washington and New York (including NYC metro area): $186,200.00 - $276,125.00 base salary

This role is also eligible for bonus, equity and benefits.

Global Benefits Provide Options For The Following

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events
  
  

Life at Docusign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

States Not Eligible for Employment

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

Equal Opportunity Employer

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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