The Olympic Peninsula YMCA is a non-profit organization that oversees Y programs and focuses on youth development, healthy living, and social responsibility. Our mission is to build healthy minds, bodies, and spirits throughout the communities we serve. We strive to promote the values of caring, respect, responsibility, and honesty. We are open to people of all ages, beliefs, incomes, races, genders, and abilities.
Job Description/General Function
The long-term vision of the Family Resource (FR) Program is that “families in our region would know themselves to be resilient, vital members of a well-connected, supportive community.” The Family Resource Navigator (FRN) works with Jefferson or Clallam County families with children (ages 0-18) to ensure accessibility to the resources they need. Specific goals for the FRN include:
Serving as a highly collaborative member of the FR Program Team
Building trusting partnerships with families with children and to collaboratively advocate for needed resources/services
Helping to close feedback loops with both agencies and families
Helping to staff YMCA FR Program activities as needed
Responsibilities
Provide safe, accessible resource support for families to connect with comprehensive coordinated services that help them strengthen their families and become more self sufficient and capable of mutually supporting other families
Meet with FR Program Team to assess current referrals from community partners and individuals (including self-referrals) for families needing resources
Connect with specific families via text, email, phone, etc. to arrange time to meet in person, via phone, or via online platform
Build trusting, collaborative partnerships with referred and self-identified families
Do an initial intake with families and work to identify areas of priority need; recognize and promote each families readiness, willingness, and ability to access support
Both family and FRN commit to specific follow up activities to seek resources and set date for next meeting; enter this intake and all follow up information into WELLD data base
Perform follow up activities and support families as they take steps across services (e.g., seeking Request for Information (ROI) when necessary, helping to remind families of appointments, etc.)
Connect/meet back with families to reassess and make new plans (if necessary)
Continue to follow up with families to ensure they have connected with resources
Follow up with referring and resourcing partners to close feedback loops and offer (whenever appropriate) collaboration insight
Meet with FR Program team throughout all intake and follow up measures to connect families with needed resources; evaluate efforts on an ongoing basis with team
Work with FR Program Director to implement and shape the FR Program Logic Model
Help to staff FR Program Family Nights and other family-services activities (e.g., Meal distribution program) as needed
Help to staff FR Program direct services (e.g., diaper bank, resource delivery, etc.) as needed
Other program related duties assigned by the FR Program Director and/or CEO
Based on families’ needs, continue to research best practices/resources and regularly relay this information to the FR Program Team
Identify and use communication pathways to share community resource information with families who do not have phone and/or internet access
Required Skills And Experience
Bachelor’s Degree
2+ years of experience with family/child services required
Excellent communication, interpersonal, and family/child-advocacy advocacy skills
Excellent written communication
Strong administrative and computer skills, including Microsoft Office suite, Google suite, program and operating software, and internet applications
Ability to respond to safety and emergency situations
Ability to relate well and communicate effectively with a diverse group of individuals, in all circumstances
Be 21 years of age or older
Have a current CPR and first aid certification or be able to obtain one within 30 days of hire
Requires personal transportation that is dependable and reliable to meet families “where they’re at”
Additional Expectations and Duties
Attends staff meetings and trainings as required and complete all online trainings which include child abuse prevention training within 7 days of hire
Upholds YMCA policies for safety, supervision, mandated reporting, and risk management. Adheres to policies to boundaries with youths
Reports suspicious or inappropriate behaviors and policy violations in accordance with mandated reporting requirements
Responsible for general housekeeping tasks to ensure the workspace is always clean
Submits hours worked accurately on the electronic timecard, within timelines for supervisor approval
Passion for high standards and beliefs in the YMCA mission of youth development, healthy living, and social responsibility
Flexible schedule as needed as on occasion may need to work evenings and/or weekends
Other duties as assigned by the supervisor
Working Conditions
Environment
Indoor kitchen environment with lots of volunteers
The noise level in the work environment is usually moderate
While performing the duties of this job, the employees works indoors and outdoors
Evening and/or early morning, and/or weekend hours periodically
Occasional travel required
Physical Abilities
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time, including long periods of sitting, keyboard entry, use of office equipment, use of computer monitor
Ability to speak concisely and effectively communicate
Be able to communicate using a computer and phone/smart device
The employee frequently is required to sit and reach and must be able to move around the work environment
Visual and auditory ability to respond to critical situations and ability to act swiftly in an emergency
Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust
May require physical effort and cardiac endurance while reaching with hands and arms, stooping, kneeling, crouching, standing, walking, balancing, bending, leaning, kneeling, walking, and climbing
Carrying supplies, up to 50 lbs.
Driver Requirements
Private Vehicle, Requesting Reimbursement
Valid driver’s license
Proof of insurance
YMCA Vehicle
18 years of age or older
Valid driver’s license
Driving record which meets or exceeds YMCA standards, driver records request will be submitted
Seniority level
Entry level
Employment type
Other
Job function
Other, Information Technology, and Management
Industries
Non-profit Organizations
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