Special Investigations Unit Manager

Ethos Risk Services is expanding our Special Investigations Team!

Ethos Risk Services: Who Are We & What Drives Us

Ethos Risk is one of the largest and most respected fraud investigations businesses in the US. Join us in uncovering the facts, keeping insurance costs from rising, and serving our clients in a fully remote position.

We provide our clients with better data, to help them make better decisions, so they achieve better outcomes. Building on 20 years of unwavering commitment to service integrity, we blend industry expertise, with innovative technology and a client-centric approach to deliver results and exceed our clients' expectations.

The Role: Special Investigations Unit (SIU) Manager (FULLY REMOTE)

The SIU Manager works closely with senior management, sales, and operations to plan and direct assignments, provide expert analysis of questionable claims, oversee investigator tasks and work products, and to improve operational protocols.

This is a client facing role that requires excellent written and oral communication skills, and a customer / service-oriented mentality. On occasion, SIU Managers collaborate with and review the work of field investigators including recordings, statements, and reports to ensure accuracy and quality.

What You Need To Qualify

• 2+ years experience managing, investigating, and/or adjusting liability, property casualty, disability, or workers compensation claims
• An even temperament to deal with distressed and often unsatisfied claimants and insureds
• An Associate's or Bachelor's degree, preferably in criminal justice or a related field however candidates with commensurate experience will be considered
• Prior experience with both claim handling and SIU investigations
• High degree of comfort with technology (PC and internet skills)
• Strong attention to detail
• Analytical and problem solving skills
• Strong verbal and written communication skills
  
  

You'll Stand Out If You Have

• An adjuster's license or private investigator's license with FCLA, FCLS or equivalent designations
  
  

Ethos Risk Services is an equal opportunity employer that does not discriminate on the basis of religious creed, sex, national origin, race, veteran status, disability, age, marital status, color or sexual orientation or any other characteristic protected by law.

A background check will be conducted, in accordance to the local state law and regulations.

Salary: $55000 - $85000 per year

Job Posted by ApplicantPro