As the #1 advisor for developing and empowering people to deliver the highest quality care, HealthStream’s brands include best-in-class apps, software, and specialized solutions. Over the last 30+ years, our Company has remained committed to solving big problems and growing into new product lines. We are constantly innovating and finding new ways to positively impact healthcare organizations.
What does our values-based culture offer you?
A collaborative work environment
A mission-oriented mindset
Work-from-home flexibility
A chance to grow your career
All our HealthStreamers share a common vision: to improve the quality of healthcare by developing the people who deliver care. For over 30 years, we have remained committed to providing effective solutions through innovation and constant growth. Today, we offer a unified suite of products to streamline scheduling, credentialing, training and learning management, workforce development, and other key areas in the healthcare industry. We provide recurring value and, as a HealthStreamer, you will be at the forefront of healthcare technology innovation!
We offer work-from-home flexibility as part of our hybrid workplace policy. Our three Resource Centers (located in Nashville, TN; Boulder, CO; and San Diego, CA) are available for scheduled in-person events or assigned workspaces for those who want to work in the office. Remote team members also have access to flexible space scheduling for occasional use.
We encourage collaboration and commit to growth for our entire team. Our thriving culture allows our team members to continuously solve big problems, and we value these contributions. If you want to work for a company committed to its values and vision, HealthStream is the place for you!
We make sure patients receive competent care from qualified people. As a HealthStream team member, you would help this vision come to life. We pride ourselves on being a community where you can both build your career and take time away to fulfill your life goals and commitments.
Job Description
Your Role As a HealthStreamer
Position Summary
The Solution Executive, New Business - Health Plans will be responsible for selling payer credentialing and network management software solutions, and possibly additional HealthStream solutions, to health plan prospects with a specific focus on our existing hospital customer base with owned/operated health plans within their system. The Solution Executive, New Business - Health Plans responds to inquiries from prospects, presents and demonstrates solutions, delivers proposals and pricing, and shares advice and best practices to ensure successful implementation of HealthStream Credentialing solutions. The Solution Executive, New Business - Health Plans seeks to align solutions with prospects’ objectives, build relationships and credibility with key stakeholders, and meet or exceed an assigned sales quota. This individual will have responsibility for the sales process for assigned solutions, including prospecting, lead follow-up, qualifying, positioning, demonstrations, presentations, objection handling, and contract negotiations through sale closure.
Qualifications
What You Will Need to be Successful
Education, Experience And Knowledge Required
Bachelor’s degree in related area or equivalent combination of education and experience
Excellent communication skills and the ability to quickly develop relationships (internally and externally)
Team player with customer service orientation and positive attitude
High level of integrity and professionalism
Minimum 3 years sales experience
Minimum 2 years healthcare software sales, preferably having targeted health plans before, with track record of quota achievement
Demonstrated history selling enterprise software solutions to senior level decision makers
Successful track record closing business remotely using technology
Experience working trade shows and conferences
Understanding of credentialing / network management process is a plus
Enthusiasm, initiative and ability to operate independently with limited oversight
Focus on exceeding expectations
Ability to travel up to 15 – 20%
Skills And Abilities Required
Solid computer skills, including proficiency in Microsoft Windows and Office (Outlook, Word, Excel)
Familiarity with use of CRM tools (Salesforce)
Excellent written and verbal communication
Exceptional presentation skills with experience presenting to audiences of up to 20 individuals
Solid computer skills, including proficiency in Microsoft Windows and Office (Outlook, Word, Excel)
Familiarity with use of CRM tools (Salesforce)
Excellent written and verbal communication
Exceptional presentation skills with experience presenting to audiences of up to 20 individuals
Ability to solve practical problems and deal with variables where limited standardization exists
Ability to interpret a variety of instructions furnished in a variety of forms
Ability to present and demonstrate solutions in a way that is compelling & easy to understand
Ability to succeed in a team selling environment
Ability to support and model HealthStream’s vision and values
Ability to communicate well with all levels of personnel
Ability to see to utilize computer and monitor
Ability to sit at a computer
Manual dexterity to manipulate keyboards and phones
Ability to speak in a clear and moderated voice
Standing, walking, lifting small objects (under 20 pounds) occasionally
Competencies
Outcomes Focused - Being accountable for one’s actions and work outputs as well as those of one’s team and taking responsibility for resulting consequences.
Communication & Positive Presence - Demonstrating a professional demeanor, generating confidence, and expressing thoughts, expectations, ideas, and intent effectively and appropriately.
Building Relationships - Building respect among team members and with others in the organization; cooperating and working effectively with others in the pursuit of common goals.
Critical Thinking - Using sound judgment and fact-based analysis to make decisions and develop solutions that meet organizational goals/objectives, while considering the implications to one’s domain.
Implementing Change- Effectively executing and monitoring the effects of organizational change within one’s domain; encouraging others to embrace change.
Continuous Improvement - Keeping an open mind; suggesting new ideas or ways of doing things in order to streamline processes, address inefficiencies, and increase client/customer satisfaction.
Developing Others - Providing advice, training, and feedback to employees for the purpose of developing potential and enhancing performance.
Managing Projects & Resources - Utilizing a structured approach to effectively track projects. Optimizing resources to meet project goals on time.
Work Ethic - Setting high standards for one’s own work and the work of team members; persevering toward objectives and achieving quantifiable results.
Delegating & Motivating Others - Empowering others to take on new challenges and solve problems, while providing sufficient resources to support their efforts.
Industry & Market Knowledge- Synthesizing in-depth knowledge of one’s own industry and its major competitors in order to maximize results.
Benefits
HealthStream offers a comprehensive benefits package to eligible employees, including:
Medical, Dental and Vision insurance
Paid Time Off
Parental Leave
401k and Roth
Flexible Spending Account
Health Savings Account
Life Insurance
Short- and Long-Term Disability
Medical Bridge Insurance
Critical Illness Insurance
Accident Insurance
Identity Protection
Legal Protection
Pet Insurance
Employee Assistance Program
Fitness Reimbursement
If you have a passion for improving healthcare outcomes and empowering healthcare workers, come join the HealthStream team! We hope you join us and be a HealthStreamer!
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Software Development
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