Join a dynamic team at the forefront of innovation in the technology industry. We believe in the power of our people to make a real difference, not just within our organization, but also in the lives of the customers we serve and the communities we impact. With a nationwide presence and a commitment to excellence, our team members have endless opportunities for personal and professional growth. Visit our website to learn more about us!
Position Summary
Are you ready to be a part of something big? We're looking for a Software Support Administrator to join our team. In this role, you'll play a crucial part in managing software licensing renewals, subscription updates, and coordinating software upgrades. You'll work closely with our vendor partners and internal teams to ensure seamless operations and outstanding customer service.
Key Responsibilities
Collaborate with our vendor partners to obtain quotations for licensing renewals and ensure timely renewal of customer subscriptions.
Prepare proposals for licensing renewals and software upgrades, working closely with our sales team to meet customer needs.
Maintain accurate records of licensing expiration dates and coordinate renewal proposals well in advance.
Utilize our internal tools to track customer activity and project status, ensuring smooth operations and proactive communication.
Demonstrate proficiency in Microsoft Office applications and a strong understanding of the systems and services we provide.
Uphold our commitment to excellence through strong organizational and communication skills.
Qualifications
Previous experience in a similar role, with a minimum of 2 years in process coordination or organizational support.
Familiarity with the technology industry, particularly in areas related to security systems, is preferred.
Benefits
A 2-year degree or equivalent work experience is preferred.
We offer competitive compensation based on experience, with a salary range of $54,000 - $81,000 per year. Additionally, eligible employees may receive annual bonuses based on performance. We provide comprehensive benefits, including healthcare coverage, a 401(k) plan with company match, disability and life insurance, and paid time off. Join us and be a part of something extraordinary!
Equal Opportunity Employer
We are an equal opportunity employer and value diversity in our workforce. We do not discriminate on the basis of race, gender, religion, age, or any other protected status. We are committed to creating an inclusive environment where all employees feel valued and respected.
Ready to Join Us?
If you're ready to take the next step in your career and be a part of our exciting team, we want to hear from you! Apply now and let's shape the future together.
Employment Type: Full-Time
Seniority level
Entry level
Employment type
Full-time
Job function
Information Technology
Industries
Human Resources Services
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