Software Engineer

Software Engineer 2

Location: Nashville, TN preferred/Remote

At Asurion, we don’t just redefine—we reinvent. We began by establishing a culture that rewards results and isn’t confined by a hierarchy. As a result, we have achieved phenomenal growth. Today, this entrepreneurial spirit is as strong as ever. It’s in our DNA. We foster a culture where our team members are encouraged daily to make a difference—for our clients, customers, and themselves. Our dynamic and rewarding environment ensures that each of our 19,000+ team members has the opportunity to reach their full potential, while at the same time fulfilling the needs of more than 300 million consumers.

We believe that Generative AI is going to usher in new UX interaction models on the web and with customer service and technical support. The Digital & AI Bot team is responsible for building out digital experiences that are Gen AI centric new/existing Asurion Clients and internally on our Asurion.com website which attracts millions of visitors per month. Our objective is to maximize each customer engagement originating in the digital channel.

The opportunity

We are seeking a software engineer that can work with internal stakeholders, product managers and designers to build out the core Simplr CX Platform.

Someone who wants to build a world-class product that makes Asurion stand out. From planning to design, testing, and rollout, you’ll use your software development skills and strong interpersonal skills to collaborate with multiple teams across the company.

Join us and you’ll be part of a team who loves trying out new ideas, creating impactful solutions, thinking big, and thrives on being at the intersection of AI and customer service.

What You’ll Be Doing

• Build powerful web applications with Node.JS, React and Redux
• Build and support integrations that connect our platform with external systems and services.
• Collaborate closely with other software engineers, product managers, and designers
• Exercise ethical decision-making
• Be the voice in the room that always puts the user first.

What To Bring

• Ability to write clean, modular and tested code
• Experience with Web application development and good understanding of web technologies and cloud-native solutions
• Great sense of ownership
• A solid grounding in Computer Science fundamentals, data structures, algorithms and software design practices
• Respect for all people, an open mind, and an open heart. We pride ourselves on building inclusive environments. After all, it’s the diversity of thought that builds great products!
  
  

Experience And Education

• 2 or more years’ software development experience required
• Bachelor’s Degree in Computer Science, Software Engineering, Computer Engineering, or related field.