Social Services Assistant

Welcome to Midtown, our new and improved center located in the heart of Memphis, just up the road from the Memphis Zoo! We strive for top quality resident care as well as employee satisfaction. We understand that happy employees lead to happy residents!

Our center features well-lit parking areas in the front and back, equipped with security cameras, as well as a 24/7 receptionist to always ensure your safety and convenience. From cozy outdoor movie nights to fun themed parties, there is always something exciting on the horizon to bring joy and a sense of community. We take pride in fostering a culture of respect, collaboration, and recognition. At Midtown, you will work in a place where your contributions are valued, your voice is heard, and your efforts are appreciated.

We believe in nurturing our own talent and love to promote from within. We offer training programs, career development opportunities, and a supportive work environment that encourages personal and professional growth. We want you to be your best self! Join us and become part of a community that cares for each other as much as we care for our residents.

We offer our amazing staff:

• Career Growth Opportunities: We prioritize internal growth and advancement.
• Monthly Staff Appreciation Events: Celebrating our staff's hard work and dedication with parties, giveaways, and prizes.
• Comprehensive Benefits Package: Including health, dental, and vision insurance to support our employees' well-being.
• Tuition Reimbursement Program: Supporting continuous learning and career advancement with financial assistance.
• Retirement Savings Plan: Offering a 401K plan for long-term financial security.
• DailyPay Option: Offering flexibility with daily access to earned wages.
• Uniforms Offered: Ensuring a unified workplace environment.
• Pay in lieu of benefits (Mod Comp): Competitive compensation options.
• PTO with accruals for full time employees: Earn more paid time off to support work-life balance.
  
  
  

Essential Duties & Responsibilities for Social Services Assistant:

• Meet physical and sensory requirements stated below, and be able to work in the described environment.
• Identify and participate in process improvement initiatives that improve the customer experience, enhance work flow, and/or improve the work environment.
• Assist in collecting social history data and in the development of a comprehensive discharge plan, including the MDS and Care Plan for new admits, as directed by the Social Services Director.
• Orient and assist new residents in adjusting to the facility. Assist residents and families with adjustment to changes, including room changes.
• Assist families with the engraving and/or marking of resident’s personal items.
• Review resident’s rights with residents and staff and attend to various personal needs of the residents.
• Assist in facilitating family group meetings.
• Document progress notes, which relate to each resident’s care plan when necessary and within policy timeframe.
• Other special projects and duties, as assigned.
  
  
  

Job Requirements:

• At least one (1) year experience in social work, preferably in a long-term care facility.
• Effective verbal and written English communication skills.
• Highest level of professionalism with the ability to maintain confidentiality.
• Ability to communicate at all levels of organization and work well within a team environment in support of company objectives.
• Customer service oriented with the ability to work well under pressure.
• Strong attention to detail and accuracy, excellent organizational skills with ability to prioritize, coordinate and simultaneously maintain multiple projects with high level of quality and productivity.
• Strong analytical and problem solving skills.
• Ability to work with minimal supervision, take initiative and make independent decisions.
• Ability to deal with new tasks without the benefit of written procedures.
• Approachable, flexible and adaptable to change.
• Function independently, and have flexibility, personal integrity, and the ability to work effectively with stakeholders and vendors.
  
  
  

EQUAL OPPORTUNITY EMPLOYER

The Facility is an equal opportunity employer. The Facility does not discriminate based on race, color, religion, sex, handicap, disability, age, marital status, sexual orientation, national origin, veteran status, or any other characteristic(s) protected by federal, state, and local laws. The Facility will also make reasonable accommodations for qualified individuals with disabilities should a request for an accommodation be made. A key part of this policy is to provide equal employment opportunity regarding all terms and conditions of employment and in all aspects of a person's relationship with the Facility including recruitment, hiring, promotions, upgrading positions, conditions of employment, compensation, training, benefits, transfers, discipline, and termination of employment.