VICI is the ultimate shopping destination for the modern fashionista. Our assortment covers women’s apparel, accessories, footwear, and handbags. We offer an on-trend assortment with capsule-like weekly drops, featured shops, influencer collaborations, and curated daily drops focused on our customers’ lives and the styling inspiration they need. Much of our assortment is exclusive and made with our customers’ shopping preferences and feedback top of mind. We buy and design sophisticated, trend right, and modern styles we know our customers will love.
What started as a small family-owned business, has grown since its start in 2012, to a brand with a strong online and social presence. Affordability, quality, and customer service are at the center of our brand and we always strive to ensure our customers are satisfied with their VICI experience. From opening our Nashville retail store to launching pop ups in Newport Beach and Venice Beach, VICI is increasing its retail footprint to bring more awareness to the brand. We are just getting started and excited about what the future holds!
Summary/Objective:
The Social Media Assistant is responsible for scheduling content for all social media and marketing efforts and responding to customer posts/comments/inquiries/DMs. This role will support a variety of projects that drive the strategy and execution of all social media accounts.
Essential Functions:
Schedule all content across social media platforms, using third party scheduling tool and directly via platforms as needed: Instagram, Facebook, TikTok, YouTube, Pinterest
Tag all content appropriately, create UTM links, and QA own work
Assist composing copy for relevant content for digital marketing
Respond to all incoming direct messages, posts, comments, to ensure timely response to all customer inquiries via social media
Assist with communication, documentation, and organizing content
Analyze social media performance and identify areas for improvement
May conduct competitor research
Create dressing docs for content creators and influencers
May support other ad-hoc marketing projects (i.e. gifting initiatives, giveaways, influencer collaborations, etc.)
May perform other duties as assigned in support of the overall success of the company
Competencies:
Skilled at communicating clearly both verbally and in writing; strong ability to craft customer communications in brand tone of voice
Strong time management and organization skills; meticulous attention to detail
Excellent problem-solving skills; willingness to think out-of-the-box to resolve issues. Ability to escalate issues to internal team as appropriate
Demonstrates a high degree of personal and professional integrity
Ability to prioritize work assignments and shift work efforts based on the needs of the department or business goals
Ability to work independently, be self-motivated and work effectively in a team environment
Fluency in Social Media platform usage; strong understanding of social media environment
Demonstrated knowledge and proficiency with Windows (Word, Excel, Powerpoint), Mac and Google products and standard applications (Slack, Office365, Chrome, etc.)
Experience with Asana or Dash Hudson a plus
Work Environment:
Works in an indoor office/home office environment, temperature controlled
Sit for long periods, standing and walking intermittently
Use office equipment such as computer, mouse, keyboard, printer
Occasionally lift or pull up to 20 pounds
Education and Experience:
Bachelor’s Degree in related field preferred (or equivalent work experience)
1-3 years' experience in ecommerce/retail marketing or social media
Must have experience working for major brand or DTC startup, preferably in fashion or beauty
Expected Hours of Work:
Remote or hybrid
16 hours per week on a set schedule, Mon – Thurs 6-10am PT or 7-11am PT
VICI is committed to growing and empowering a more inclusive community within our company, and industry. That is why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. VICI is an equal opportunity employer and dedicated to diversity and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender identity, sexual orientation, age, marital status, pregnancy status, veteran status, or disability status. We believe that a variety of perspectives will make our teams and business stronger.
Seniority level
Not Applicable
Employment type
Full-time
Job function
Marketing and Sales
Industries
Retail
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