Hybrid Pathways, a New Era company, is seeking an experienced SOC analyst. This is a full-time remote opportunity. See below for more details.
Responsibilities:
Monitor, analyze, and respond to security alerts and SOC notifications
Execute playbooks and implement mitigations using SOC tools and technologies
Collaborate with team members on SOC process, procedure, and service/platform improvements
Handle tasks and responsibilities assigned through the ticketing system
Review security alerts and take protective steps
Monitor security systems and tools such as SIEM
Respond to client tickets and security requests
Perform security monitoring and incident response as part of the SOC
Engage in technical problem solving across multiple technologies
Follow detailed operational processes for analyzing and advancing security incident remediation
Contribute to the knowledgebase and SOC alert playbooks
Develop and refine SOC processes and procedures
Participate in SOC working groups and organizational collaborations
Required Skills
Eagerness to learn about cybersecurity threats, news, and trends
Willingness to accept and implement detailed feedback and suggestions
Ability to work in challenging cybersecurity environments
Exceptional customer focus and commitment to providing 'white glove' customer service
Excellent organizational skills and attention to detail
Strong communication skills, both written and oral
Understanding of monitoring, analyzing, and triaging security events using a SIEM
Ability to work independently, prioritize tasks, and escalate issues when necessary
Knowledge of basic malware analysis during incident response investigations
Participate in use case development, validation, and quality assurance efforts
Preferred Education
Bachelor's degree (BA/BS) from four-year college or university; or equivalent training, education, and work experience
About Us:
Hybrid Pathways is a New England-based IT professional services company that assists mid-to-large enterprises with the implementation of secure IT environments that span on-premises and public cloud platforms. Be a part of a fast-paced, growing organization focused on doing great projects for great people.
EEO Statement:
Hybrid Pathways is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, genetics, disability, age, or veteran status.
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Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
Internet Publishing
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