Bluebird Staffing

ServiceNow Application Analyst

Bluebird Staffing Cape Coral, FL
Bluebird Staffing

ServiceNow Application Analyst

Bluebird Staffing Cape Coral, FL
2 days ago 58 applicants

See who Bluebird Staffing has hired for this role

Job Description

ServiceNow Application Analyst

LOCATION / RESIDENCE: REMOTE / FLORIDA

Applicants MUST reside in or relocate to Florida.

RELOCATION PAID: Yes

Job Description

  • Incident resolution
  • Customer support for all live ServiceNow modules
  • Request evaluation and completion
  • Participation in ServiceNow system upgrades and/or patches
  • Propose and lead small, mid, or large-sized optimization efforts
  • Support and assist in development of ITSM Team, specifically with regard to mentoring more junior colleagues
  • All ServiceNow JavaScript work including technical integration and customizations
  • Lead ServiceNow module implementations in collaboration with ServiceNow and any partnered vendor(s)
  • Managing HI portal tickets with ServiceNow
  • Building & Fostering inter and intra-departmental relationships

Ongoing Projects

  • Certificate Inventory and Management
  • Forecasting for Projects (Discovery)
  • Upland RightAnswers migration to ServiceNow KB
  • ServiceNow Washington Upgrade

Upcoming Projects

  • Agent Chat, Agent Workspace, and Virtual Agent
  • Release Management

Requirements

  • Certified ServiceNow Administrator
  • Bachelor's but will accept 10+ years of experience in lieu of degree
  • 10+ years of experience as a ServiceNow Administrator
  • In particular, significant experience with at least 4 of the following areas is required:
    • ITSM - Asset Management
    • ITSM CHG/INC eBonding w/ External Vendor
    • ITSM CMDB/CSDM
    • ITSM Mobile Agent
    • ITBM Agile Management
    • ITBM Demand Management
    • ITOM Certificate Inventory & Management
Benefits

 Bluebird Features and Benefits :

  • Competitive compensation & stipends
  • Weekly pay
  • Day 1 Health Benefits - Medical , Vision, Dental plan
  • 401k plan with Vanguard
  • Guaranteed Stipends on Hospital canceled shifts
  • Double OT on 48-hour work weeks
  • Paid orientation for onboarding requirements
  • Paid medical requirements by Bluebird
  • Nurse Referral Bonus Program
  • Extension bonuses
  • No off-shore recruiters
  • Dedicated recruiter available 24/7 to assist with all of your travel contract needs
  • Exclusive contract opportunities
  • Government contract opportunities

  • Seniority level

    Mid-Senior level

  • Employment type

    Full-time

  • Job function

    Information Technology

  • Industries

    Staffing and Recruiting

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