DeWaard & Bode, Whatcom and Skagit counties largest, local appliance and mattress retailers is hiring! Our growing business is looking for a full-time Service Writer to join the team. If you are a positive, friendly, and personable individual who enjoys working with other people, we have an opening for you. Our Service Writer position is responsible for: providing positive front-line contact over the phone with our customers, determining and meeting customer needs, keeping organized and accurate records, coordinating appointments, and resolving customer conflicts. We are looking for someone with excellent customer service skills a can-do attitude and willingness to learn.
Compensation for this position starts at $20/hour. In this role, you'll have the opportunity for growth, and the ability to increase your compensation.
Salary Range $20-$26/hour
Benefits
Medical
Dental
Vision
401k plan with employee match of 2% after one year of service
Employee Purchase Program
6 Paid Holidays Annual
PTO accrual program
Responsibilities
Greet customers and answer phones
Help customers determine their service and maintenance needs
Provide information regarding standard maintenance schedules and benefits
Record all pertinent customer vehicle information
Perform follow-up calls and emails
Make, change, and cancel service appointments as necessary
Qualifications
High school diploma or GED certificate
Prior experience in an automotive sales or repair environment is a plus
Prior experience as a Service Writer is a plus
Proficiency with common office and productivity software
Excellent communication and interpersonal skills
Must past background check
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Retail
Referrals increase your chances of interviewing at DeWaard & Bode by 2x