About the Opportunity: Cloud Security Services is currently looking for a Service Desk Project Manager for our client. Our client requires a Service Desk Project Manager to support their Information Security Function Demand Management processes including request intake, evaluation, assessment and prioritization, alignment to capacity and resources and stakeholder communication. This is a 6-month remote project. Responsibilities:
Provide project management support for Demand Management and coordinate with key stakeholders on all aspects of the Demand Request Lifecycle
Demand Request Lifecycle Support, including Request intake and documentation
oFeasibility Assessment▪Business driver and business value
▪Alignment to strategy
▪Prioritization
▪Technical requirements
▪Resourcing requirements
▪Cost
oResource and capacity alignment
oStakeholder engagement and communication
oStakeholder decisions
Facilitation of stakeholder discussion, presentation and decisions as needed
Required Skills:
3 - 5 years overall experience with technical project management
Ability to organize, plan and execute the request lifecycle according to business needs
Ability to adapt to changes in business priorities
Organizational skills and attention to detail
Excellent interpersonal communication skills with strong spoken and written English
Good collaboration skills both with technical peers and business partners (in person and virtually using MS Teams)
Preferred Skills:
Business outcomes mindset
Solid balance of strategic thinking with detailed orientation
Business process engineering experience
Flexibility to accommodate working across different time zones
PMP Certification
Experience with demand intake functions
Experience with technical project management in cybersecurity organizations
Cybersecurity certifications such as CISSP, CISM, etc
Preferred Education:
BS in Computer Science or related field of study, or equivalent work experience
Preferred Education:
PMP Certification
Cybersecurity certifications such as CISSP, CISM, etc
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Seniority level
Mid-Senior level
Employment type
Contract
Job function
Information Technology
Industries
Internet Publishing
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