We are looking for self-motivated, task oriented candidates able to operate in a busy and fast paced environment. A Team player that has the willingness to learn new concepts and tasks, in a customer service world. Must have computer experience and knowledge.
Benefits
Earned Time Off
Medical Benefits, Dental, Life Insurance
Weekly paychecks
Competitive Pay
Fun, Lively, and Family work environment
Performance Bonuses
Room for advancement
About The Job
Schedule:
8 hour shift
Supplemental pay types:
Bonus pay
Requirements
must have a valid and current, state-issued driver's license
Maintain a cheerful demeanor and work to develop a positive rapport with all clients, staff members, and community resources affiliated with home care services
Deliver exceptional customer service to all clients and field staff and effectively address all requests in a timely manner
Reads and stays abreast of state, federal and business regulations
Provide excellent communication to branch and corporate staff
Contact employee applicants and complete onboarding process in a timely manner
Complete new hire training sessions in the office and coordination of any on the job training needed. This includes annual ongoing in-service training for field staff
Contact new client referrals and held clients timely and often to coordinate the start or continuation of care
Work in conjunction with the service coordinator to ensure branch staffing needs are continually met
Responsible for collecting paper documentation submitted by field staff, reviewing it for accuracy and submitting it to the appropriate departments in a timely manner
Maintain employee and client medical records (electronic and paper files) including making files, filing regularly and keeping files up to date
Order office supplies for branch
Communicate with branch manager regarding problems and complaints
Guarantee all private business information & protected health information is kept confidential
As needed- Participates in special department projects
As needed- Attends state held in-service trainings/meetings per management's direction
Other duties as assigned by management
Education and Experience
High school graduate/GED
Minimum of 2 years office experience preferred
Seniority level
Associate
Employment type
Full-time
Job function
Other
Industries
Primary and Secondary Education and Non-profit Organizations
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