Service Center Manager

Southwest Electric Co. Service Center Manger Nashville, TN.

Summary:

Manages and directs Service Center activities of Electric Motor and associated electrical equipment repair and field service. Responsible for managing personnel assigned to the division including hiring/terminating, retention, promotion, mentoring and succession planning.

Manage, direct, and implement operations strategies and objectives to ensure the achievement of division goals.

Plan, prepare, control, monitor, and forecast direct and/or indirect budgets. Achieve the division's yearly financial objectives through planning, directing, controlling, implementing, evaluating, monitoring and forecasting as needed to achieve budget.

Identify appropriate orientation and training for new employees and establish procedures to ensure such training takes place. Training is an ongoing activity, crucial for new staff as well as for long-term staff who take on new responsibilities or who experience changes in the way their existing duties need to be performed. Those who take on new responsibilities or experience job changes typically need additional direction and guidance for a period of time until the new work becomes more familiar.

Supervisory Responsibilities:

• Directly supervises a team of salary and hourly employees.
• Carries out supervisory responsibilities in accordance with Company policies and applicable laws.
• Conducts interviews and makes recommendations with regard to potential qualified applicants.
• Train and mentor direct employees, including development plans to challenge and perpetuate growth.
• Plans, assigns, and directs engineering and related work.
• Monitors progress against production schedules and takes corrective action to ensure timely completion of assignments.
• Conducts performance reviews (formal and informal) for all direct reports according to SWE policies; may be called upon by VP/GM to provide input on the performance of other personnel as needed.
• Rewards and disciplines employees.
• Addresses personnel complaints and resolves problems.
• Ability to work in a TEAM environment.
• Ability to manage multiple priorities, effective team player.

Education and/or Experience:

BSBA degree from an accredited University.

Ten years’ experience in electric rotating equipment repair and field service.

5 years minimum supervisory, or project management experience, with an emphasis on business management.

Prior management experience of profit and loss statement, including financial budgeting, is preferred

Ability to pass a pre-employment drug screen, and physical.

Complete a satisfactory nationwide criminal background check.

Must have a valid driver’s license and a clean driving record.