Service Business Development Center (BDC) Representative
The Business Development Center Representative is responsible for receiving all incoming service calls, establishing relationships with customers and scheduling appointments for the service department.
The Service BDC Representative interacts daily with the BDC Manager, Service Manager, Service BDC, support staff and customers.
Responsibilities
Receiving inbound sales phone calls and leads
Identifying the client's needs and scheduling appointments
Placing outbound phone calls to potential leads
Contacting clients prior to appointment date to confirm appointment
Requirements
High school diploma or equivalent
Excellent oral, written and interpersonal communication skills
Extensive customer service, sales, or telemarketing background
Computer literacy, strong organizational and follow-up skills
Ability to read and comprehend instructions and information
Excellent problem solving skills
Education And/or Experience
High School Diploma or GED; or one to two years related experience and/or training; or equivalent combination of education and experience.
Benefits
Health
Dental
Vision
401K Plan
Paid Vacations
Life Insurance
Direct Deposit
Employee Service Discounts
About Us
Welcome to our Employment Opportunities page!
Toyota of Hattiesburg is interested in finding talented individuals who are looking for a rewarding and challenging career in the automotive industry. We offer an excellent benefit package and a great working environment with many different employment opportunities ranging from sales to service to management. If you want to set yourself apart from the ordinary routine of the average job, possess the unique ability to consistently provide outstanding customer service, and have a dedication to excellence.
Apply today!
Seniority level
Entry level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Motor Vehicle Manufacturing
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