Clement Auto Group, Inc. is one of the fastest growing automobile groups in the greater St. Louis area. With 6 locations, Clement Auto Group has new & used car dealerships near St. Charles, St. Peters, St. Louis, Wentzville, O'Fallon, Cottleville, Earth City, Kansas City, MO, Columbia, MO and Columbia, IL.
We are looking to hire a highly-skilled Service Advisor at Clement Ford.
To be successful as a Service Advisor should be able to communicate effectively with customers and demonstrate excellent time management skills.
Greeting customers and directing them to available mechanics.
Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.
Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.
Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up.
Providing customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car.
Managing and overseeing the dealership's workflow and schedule.
Calling customers to advise them about service changes or car pick-up times.
Maintaining positive customer relationships to ensure repeat business.
Ensuring all details on services rendered and costs are related to customers and processing their payments.
Liaising with service technicians about parts ordering and ensuring parts are available when needed.
Experience in the automotive field may be advantageous.
A strong understanding of automotive technology and the automotive industry.
Proficiency with industry-specific software.
Excellent customer service, interpersonal, and communication skills.
Strong organizational, decision making, and problem-solving skills.
The ability to communicate with mechanics, customers, and management.
Benefits:
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Short term disability
Long term disability
401k
No Nights or Weekends
Holiday Pay
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Employee discount
Health insurance
Life insurance
Vision insurance
Day Range:
Monday to Friday
Shift:
8 hour shift
Ability To Commute/relocate:
O'Fallon, MO 63366: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
Seniority level
Entry level
Employment type
Other
Job function
Other
Industries
Motor Vehicle Manufacturing
Referrals increase your chances of interviewing at Clement Auto Group by 2x