Service Administrator
100% onsite. From $21-$28/hour.
CK Power is a family-owned business that has been providing off-highway power solutions for 90 years. At CK Power, we have the well-deserved reputation for engineering and building products that simply can’t be made by the competition. We provide custom diesel power units and generators to a diverse group of industries that power the background of everyday life. To learn more, please visit us at www.ckpower.com.
CK Power is looking for a Service Department Administrator at our St. Louis, MO location. The Service Department Administrator is responsible for all administrative processes for setting up service contracts, service quotes, invoicing, and closing invoices.
What You’ll Do:
- Answer customer service calls, provide maintenance reports, report next inspection upon request, and answer/relay information about invoicing.
- Create Service Orders, ensuring jobs are completed by service technicians.
- Ensure proper reports, time, and mileage are correctly applied to invoices.
- Create quotes for customers, ensuring proper flow of quote from technician to customer in a timely manner.
- Set up/update Customer Cards, Service Items, Service Item Cards, and scheduling of Preventive Maintenance in the company tracking system.
- Final invoicing of Service Orders, ensuring proper payment methods are made by customers.
- Some travel may be required (up to 50% of the time).
What You’ll Need:
- 2-3 years of experience in the parts/service industry, with emphasis on coordinating service responsibilities with service technicians and parts personnel.
- Friendly, customer-focused attitude.
- Strong written and verbal communication skills.
- Excellent telephone etiquette. Professional demeanor and self-confidence in dealing with customers and outside contacts.
- Strong computer skills.
- Ability to determine how to prioritize service work.
- Ability to function in a team environment.
- Strong problem-solving skills, process-driven mindset, and high degree of organizational skills.
- High school diploma or equivalent.
What Helps:
- College or technical school experience preferred.
- Understanding of enterprise resource planning (ERP) systems preferred.
The above list is non-exhaustive. Other essential job functions may exist that are not listed here.
Competitive pay and benefits!
Ask about our sign-on bonus!
Equal Opportunity Employer including veterans and persons with disabilities.
-
Seniority level
Associate -
Employment type
Full-time -
Job function
Customer Service -
Industries
Industrial Machinery Manufacturing and Manufacturing
Referrals increase your chances of interviewing at CK Power by 2x
See who you knowFeatured Benefits
Inferred from the description for this job
-
Medical insurance -
Dental insurance -
Vision insurance -
401(k) -
Disability insurance
Get notified about new Service Administrator jobs in Greater St. Louis.
Sign in to create job alertSimilar jobs
People also viewed
-
Service Coordinator
Service Coordinator
-
IT Service Desk I Administrator
IT Service Desk I Administrator
-
Service Coordinator
Service Coordinator
-
IT Service Dispatch Coordinator
IT Service Dispatch Coordinator
-
Service Coordinator
Service Coordinator
-
Senior IT Support & Service Desk Administrator
Senior IT Support & Service Desk Administrator
-
Customer Service / Assistant Trust Administrator
Customer Service / Assistant Trust Administrator
-
Customer Service Administrator
Customer Service Administrator
MashPoint - Technology & Staffing- merged with HuMetis group Inc
-
Service Coordinator
Service Coordinator
-
Customer Service Administrator
Customer Service Administrator
Looking for a job?
Visit the Career Advice Hub to see tips on interviewing and resume writing.
View Career Advice Hub