Orbis Operations is seeking a Senior User Researcher to join our remote, agile Product Engineering team to develop our flagship SaaS offering, Discovery. The User Researcher will create and drive the process for the gathering of human insights and synthesizing insights into the product direction. The User Researcher will own the entire research process and will work with our core development team to design, deploy, and evaluate new features to iteratively hone the product.
The User Researcher will work within the Product Engineering team but will maintain a high level of agency to create, implement, and iterate on user research processes within the company and team.
Key Responsibilities
Lead the user research effort within Orbis and initiate, collect, and synthesize human insights.
Work with our Design and Front-End Engineers to mock, test, and improve our products user experience.
Work with our Delivery Lead to ensure user research supported features are prioritized.
Be available for team core hours from 1pm-5pm ET.
Uphold all team responsibilities outlined in our team charter.
Skills, Knowledge and Expertise
Some Masters or PhD level education in a human-factors based field of research/education; 5-7 years of professional experience doing user research on other SaaS or software products may be substituted for formal education.
Demonstrated experience in User Research for software-based products.
Background in software development, especially Typescript or JavaScript, is a nice to have.
Benefits
Unlimited PTO
Remote with occasional travel to McLean, VA.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
Government Relations
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