Senior Trainer with Min 10+yrs exp in presenting information and/or delivering Instructor Lead Training.(Either webcam/In Person Interview)(100% REMOTE)

We are looking for Senior Trainer (100% REMOTE) (Min 10+Years exp) (Either Webcam or In Person Interviews)

POSITION DESCRIPTION

DIRECT CLIENT Position

Number of positions: 1

Length: 3-15 Months +

Location: REMOTE / Washington DC 20024

Immediate interviews Either Webcam or In Person Interviews

Please note that this position is 100% REMOTE.

Senior Trainer shall design, drive, manage, measure, and report on all training activities

Looking For a Senior Integrated Eligibility Systems Trainer Who Will Be Responsible For Designing, Developing, And Delivering Training For The Integrated Eligibility System Supporting Medical, SNAP And Cash Programs. The Incumbent Will Collaborate With Other Team Members And Organizational Change Management Leadership To Deliver Training And Develop And Maintain Training Materials And Training Schedules. The Incumbent Will Become An Integral Part Of The Team, Building Relationships With Frontline Staff And Their Leadership. The Core Duties Associated With The Role Are As Follows:

• Analyze, design, develop, and test industry-standard training materials in support of on-going continuing improvement and new releases.
• Provide hands-on support for front-line worker and their supervisors.
• Deliver quality training with measurable outcomes.
• Conduct post-training assessments, including observation. Assist in establishing support tickets to identify training and support needs.
• Mentor other eligibility Trainers in the best practices for adult learning.
  
  

Education/Certification Requirements:

Bachelor's degree in information Technology or related field or equivalent experience

Behavior Characteristics.

• Adaptable
• Analytical
• Goal-Orientated/Driven/Self-Starter
  
  

Responsibilities:

• Coordinates IT project management, engineering, maintenance, QA, and risk management.
• Plans, support users
• Develops technical applications to support users.
• Develops, implements, maintains, and enforces documented standards and procedures for design, development, installation, modification, and documentation of assigned systems.
• Provides training for system products and procedures.
• Performs application upgrades.
• Performs, monitoring, maintenance, or reporting on real-time databases, real-time.network and serial data communications, and real-time graphics and logic applications.
• Troubleshoots problems.
• Ensures project life cycle is following District standards and procedures.
  
  

Minimum Education/Certification Requirements:

Bachelor's degree in information technology or related field or equivalent experience.

Responsibilities:

JOB DESCRIPTION

• Coordinates IT project management, engineering, maintenance, QA, and risk management.
• Plans, coordinates, and monitors project activities.
• Develops technical applications to support users.
• Develops, implements, maintains and enforces documented standards and procedures for the design, development, installation, modification, and documentation of assigned systems.
• Provides training for system products and procedures.
• Performs application upgrades.
• Performs, monitoring, maintenance, or reporting on real- time databases, real-time network and serial data communications, and real-time graphics and logic applications.
• Troubleshoots problems.
• Ensures project life-cycle is in compliance with District standards and procedures.
  
  

Minimum Education/Certification Requirements:

Bachelor's degree in Information Technology or related field or equivalent experience

Required/Desired Skills

Candidates must have ALL the "Required" skills in order to be considered for the position. "Desired" or "Highly Desired" skills are a PLUS but may NOT be required.

Skill Matrix

Experience with Business workflow processes

Required / Desired

Amount

of Experience

Bachelor's degree in IT or related field or equivalent experience

Required

0

Experience in Information Tech Project management and analytical skills on a mid-large scale IT project with a particular focus on the Change Mgmt.

Required

10

Years

Experience presenting information and/or delivering Instructor Lead Training.

Required

10

Years

Professional with wide variety of technology and software including Word, Excel, Access, PowerPoint Outlook, Acrobat, Skype for Business, Visio, SNAG

Required

8

Years

Expert knowledge of the principles and practices of adult learning.

Required

10

Years

Advance knowledge of instructional methods and training techniques.

Required

10

Years

Ability to facilitate training sessions.

Required

10

Years

Ability to evaluate the effectiveness of training techniques.

Required

8

Years

Ability to communicate information and ideas clearly verbally and in writing based on the needs of the audience.

Required

10

Years

Ability to manage multiple & competing priorities w/ short deadlines. Uses judgement & critical thinking to interpret, prioritize & follow policy

Required

6

Years

Experience training the IBM Curam CGISS and HCR modules.

Highly desired

2

Years

Experience training integrated eligibility systems to frontline workers.

Required

2

Years