Senior QA Analyst

At Swyfft, we're reshaping the way home insurance and commercial package products are priced and bound. We've created an insurance experience that's smart, instant, and designed to deliver unparalleled customer service.

Our focus on lightning-fast quotes and seamless claims servicing is powered by cutting-edge technology and an Agent and Customer-centric approach that sets us apart in the industry.

Joining Swyfft means becoming part of a dynamic team of forward-thinkers who thrive on moving fast and delivering exceptional products. We pride ourselves on fostering an environment where creativity and positive energy thrive.

As we continue to grow and expand, we're on the lookout for experienced professionals like you to join us in transforming the insurance landscape. If you're passionate about leveraging technology to provide the best customer service experience and are ready to be a part of our journey, we welcome you to explore opportunities at Swyfft!

About the Position:

Swyfft’s Technology Team is growing! We are actively hunting for a Senior QA Analyst to add to our already amazing team. We rely heavily on automated tests, but as you know those can only get you so far. We need someone with previous insurance industry experience who can dive right in and help us manage complex multi-system integrated testing scenarios.

*This position is a 100% U.S. based remote opportunity that can be based in one of the following states AL, AZ, CT, DE, FL, GA, KY, LA, MA, MO, NC, NJ, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA, WI.

Some travel for team meetings and training may be required. Unfortunately, we are unable to provide sponsorship at this time.

Key Responsibilities: (What you'll be asked to do)

• Effectively learn and understand our underlying technology to predict and prevent where things are likely to break.
• Troubleshoot system problems (in test and production) to highlight the root causes of failures and to focus dev effort efficiently.
• Write and execute test cases efficiently and perform ad-hoc testing as needed.
• Perform your own data validation and analysis using SQL.
• Work independently or alongside other team members from spec docs to create targeted test plans that exhibit the intersection of business needs and likely tech failures.

The Successful Candidate: (What we're looking for)

• You have previous experience working in the insurance space (Ideally a small to mid-sized homeowners or commercial insurance carriers).
• You understand complex insurance processes enough to know what we need before we even ask for it.
• Understand insurance-related technical jargon/lingo well enough to communicate with the developers who are still playing D&D in their parent’s basement every Wednesday night.
• Deadlines don’t phase you, you’ve already finished the project three days early and can start working on something else.
• You are an analytical problem solver that thrives in a fast-paced, very collaborative environment.
• Excellent written and verbal communication skills.
• Oh, and you have to be a reasonably nice person. Life is too short: we want to work with people we like.

Some Requirements: (What you’ll need to be successful)

• 5+ years of QA testing or other similar tech-related work.
• 2+ years in the property and casualty insurance space is preferred.
• Bachelor’s degree in Computer Science, Computer Engineering, IT or relevant experience required.

Education:

• A Bachelor’s degree in Computer Science, Computer Engineering or equivalent work experience is required.

Computer Skills:

• 2+ years SQL or similar scripting experience.
• Testrail experience is nice to have but not required.
• Coding and troubleshooting experience with our tech stack (.NET/C#/SQL Server).
• We’re a MS Office environment (Outlook, Word, Excel, PowerPoint).
• Experience using video and chat technology (MSTeams & Slack).

Other:

• Reliable high-speed internet connectivity required.
• Designated quiet work from home space.

We Have a Great Benefits Package!

• 20 days of PTO annually
• Medical, Dental, Vision
• Short- and Long-Term Disability (Company Paid)
• Life & AD&D (Company Paid)
• Healthcare, Dependent Care and Transit FSA
• 401K with a generous matching contribution and no vesting schedule

It is the policy of Swyfft to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.

Please Note: Swyfft is not accepting 3rd party agency resumes for this position, please do not forward resumes to careers email address or Swyfft employees. Swyfft will not be responsible for any fees related to unsolicited resumes.