Senior Operations (Production/Manufacturing) Manager

About Arcade Beauty:

Arcade Beauty is the strategic combination of Arcade Marketing and Bioplan. We deliver a complete spectrum of sampling solutions through the unique expertise of our subsidiaries: Biopack, Carestia, Dixon Direct, Le Papillon, Mappel, Phoenix Glass, Socoplan and Socopol. Arcade Beauty ignites consumer interest and brings products to life. As a preeminent provider of sampling solutions to the leading beauty, fragrance and skin-care brands, Arcade Beauty offers solutions that can accelerate consumer trial and purchase.

Position Summary:

As a key manager at the plant site, this role is responsible for directing all operational activities of production, warehouse, and maintenance departments. This person oversees the filling, assembly and packaging of cosmetic/fragrance products primarily in sampling and with some retail forms in a fast paced multi-shift contract manufacturing environment. The production process includes various levels of automation and some manually intensive pack outs that are dependent on product technology and order quantity size. The Sr Operations manager uses a combination of daily management and weekly team meetings and drives a culture of safety, quality, delivery and cost control. This person works closely with the customer project, quality, and planning functions to maximize client satisfaction, including KPIs for on time and in full. The role is a key member of part of a plant leadership team and is further supported by Plant Management, HR, EH&S, Engineering, and Finance.

Key Responsibilities:

• Ensure that the entire production process, including receiving, materials movement, production, and shipping is well coordinated, safe, of high quality, and cost effective
• Lead by example, communicate transparently and often, and establish a results-oriented culture where personnel act with integrity, are team players, and are accountable.
• Develop cross functional teams who are engaged, aligned, and structured, yet flexible to meet customer demand changes, and expedites.
• Be a major presence out on the production floor and oversee the daily manufacturing process, ensuring KPI’s of labor and equipment efficiency and performance are met or exceeded.
• Partner with quality to implement quality-control programs that ensure high levels of first time right and material usage yield.
• Implement and drive continuous improvement activities through implementation of change management process and best practices.
• Focus on resolving the critical few daily operational priorities while planning for and executing longer term improvement projects.
• Utilize the maintenance function to drive equipment set up effectiveness, line uptime, and throughput. Ensure that change and spare parts are available and accessible.
• Utilize the warehouse function to timely process incoming and outgoing shipments while fully supporting production related processes of picking, staging, and reconciliation.
• Optimize resource utilization by implementation of an effective production organization.
• Work with managers to implement the company's policies and goals;
• Ensuring that health and safety guidelines are followed;
• Develop and track improvement in reduction of planned production hours.
• Coordinate set up and implement standard operating procedure for all production operations.
• Ensure complete compliance to prescribed QMS, GMP’s and 5S processes.
• Track competencies of subordinates and provide leadership and development as required to achieve the objectives.

Leadership Responsibilities

• Manage and direct daily activities of supervisors and lead personnel and guide indirect associates, including material handlers, process leads, and maintenance technicians as needed.
• Manage production shift leaders (up to 3 shifts 5x per week)
• This is a hands on role spending significant time in the production area.
• Be an active and engaged member of the Plant Leadership Team.
• Responsible for the overall direction, coordination, and evaluation of these units. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications:

Bachelor's degree (B.A. or B.S.) from four-year college or university; MBA would be a plus. Ten to 15 years related progressive operations experience including a mix of Production, Warehouse, and Maintenance. Must have previously worked in a FDA GMP regulated industry and should have 3+years of Manufacturing/Engineering experience in cosmetic/personal care/OTC and contract manufacturing.

Bilingual in Spanish preferred.

Arcade Beauty is an Equal Opportunity Employer.