Welcome to OM Group of companies, where every venture is a step towards a future woven with the threads of diversity, excellence, and visionary leadership. With over three decades of experience in the diamond and real estate space, our founder Manish Patel has propelled us to surpass expectations and lay the foundational pillars of our companies. Today, the Om Group has gracefully expanded beyond jewelry into a vast horizon of industries and experiences, guided by a steadfast commitment to excellence and innovation.
Role Description
This is a full-time onsite role as a Senior Operations Manager at OM USA LLC located in the New York City Metropolitan Area. As a Senior Operations Manager, you will be responsible for overseeing day-to-day operations, optimizing processes, managing teams, and ensuring efficient delivery of products and services. You will collaborate with various departments to drive organizational goals, implement best practices, and maintain high standards of quality and customer satisfaction.
Responsibilities
The primary responsibilities of this role include:
Inventory Management: Overseeing the efficient handling of all inventory tasks.
Order Management: Ensuring accurate and timely processing of orders.
Coordination: Liaising with vendors, customers, and suppliers to streamline operations.
Client Communication: Managing client interactions to maintain strong relationships.
Billing and Invoicing: Overseeing billing processes and ensuring accurate invoicing.
Software Proficiency: Utilizing Right Click and Excel for various operational tasks.
Shipping and Logistics: Handling paperwork and logistics for shipping.
Qualifications
Basic knowledge of precious stones
Proficiency in right-click software and Microsoft excel
Proven experience in operations management, process optimization, and team leadership
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills
Ability to work effectively in a fast-paced and dynamic environment
Proficiency in project management tools and software
Knowledge of industry best practices and regulations
Experience in strategic planning and budget management
Bachelor's degree in business administration, operations management, or related field
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Wholesale Luxury Goods and Jewelry
Referrals increase your chances of interviewing at OM USA LLC by 2x