Senior Manager, Shared Services

Since its founding in 1937, Krispy Kreme’s focus has remained the same - making fresh doughnuts using our founder’s original recipe. The brand’s iconic Hot Light lets consumers know when doughnuts are being made in the shop so they can stop in and enjoy them hot, right off the line.

Krispy Kreme’s Senior Manager – Shared Services role is responsible for leading multi-site teams that perform shared services functions for multiple Krispy Kreme companies, including accounts payable, accounts receivable, and travel/expense reimbursement transactional activities.This role has an uncompromising responsibility to ensure transactions are recorded accurately and timely, while regularly analyzing and optimizing business processes.

A TASTE OF WHAT YOU WILL BE DOING:

• Lead the teams that perform daily transactions and month-end close processes, including recording and analyzing accounts payable transactions, accounts receivable activities, and travel/expense reimbursements
• Reconcile subledger data and perform closing procedures on a monthly basis
• Analyze multi-currency data and business processes (e.g. EDI) ensure accuracy and completeness, identify issues, and resolve exceptions across multiple legal entities
• Manage the annual 1099 process and unclaimed property audits
• Administer the P-card and Travel card programs
• Assist with internal and external audit requests
• Develop productive working relationships with various internal and external customers, business partners, vendors, and employees to resolve issues as necessary
• Evaluate, recommend, and strengthen internal controls to support an efficient control environment and PO processes
• Continuously strive for excellence, improvement, and best-in-class ways of working by developing informative, actionable, and repeatable processes
• Manage and develop team members
• Create, review, and report KPIs to assess individual and team performance
• Implement and frequently review standardized processes and procedures
• Continuously drive efficiency through optimizing processes and recommending new automation capabilities

YOUR RECIPE FOR SUCCESS:

• Bachelor’s Degree or higher
• Minimum of 7 years of relevant experience
• Experience with A/R and A/P modules in Oracle EBS or other large ERP systems strongly preferred
• Advanced skills with Excel
• Professional and effective verbal and written communication
• Ability to direct, manage, and develop individuals and a team
• Meticulous attention to detail and project management skills
• Strong ownership mentality over areas and work assigned
• Excellent analytical skills and demonstrated ability to solve problems
• Flexibility and adaptable to changing priorities
• Ability to efficiently work remotely or in the office as needed
• Ability to travel to various work locations or events/conferences (travel not expected to exceed 20%)

*The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. The official job description will be provided during the application/interview process.

BENEFITS:

Comprehensive benefits (medical, vision, and dental insurance)

Employee discount program

401K plan

PTO and “dream” days

Company events

Education Reimbursement

Adoption Assistance

Life Insurance

FSA/HSA Plans

Pet Insurance

Learn more at www.kkbenefits.com

WHY KRISPY KREME?

At Krispy Kreme, we focus on:

Loving People:

Our global culture is best captured by our Leadership Mix, a dozen behaviors that define how we work with one another across the world and give back to our communities. Check out our leadership mix here.

Belonging happens once each Krispy Kremer knows their bold authentic self is welcomed, dignified, and loved, where their wonderfully original identities flourish and thrive.

Loving Communities:

At Krispy Kreme, sharing joy is at the center of everything we do, and we strive to inspire this in our communities. Our brand purpose truly shines through our Acts of Joy and community fundraising initiatives.

In the U.S., we have been donating unsold doughnuts to local food banks, with a goal of bringing a smile to our consumers as they enjoy a small, sweet treat. We partner with Feeding America and Convoy of Hope, who in turn partner with organizations nationwide to distribute donations to people in need through diverse types of programs and services.

In 2022, we helped community groups raise $40 million globally. Last year in the U.S., we supported more than 83,000 fundraising events, raising nearly $37 million.

Loving Planet:

We have been conducting a multi-year global GHG emissions assessment to establish an emissions baseline, using this foundation to soon set goals for greenhouse gas emission reductions.

We are working on reducing food waste through donation efforts, animal feed, and composting programs.

Krispy Kreme is an Equal Opportunity Employer:

At Krispy Kreme, we believe that your originality sweetens our recipe. We value the diverse ingredients of the ethnicity, national origin, race, age, sex, gender, intersex, or veteran status of every individual. We strive for an inclusive culture that allows each of our peeps to bring their bold authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

About Krispy Kreme

Headquartered in Charlotte, N.C., Krispy Kreme is one of the most beloved and well-known sweet treat brands in the world. Our iconic Original Glazed® doughnut is universally recognized for its hot-off-the-line, melt-in-your-mouth experience. Krispy Kreme operates in more than 35 countries through its unique network of fresh doughnut shops, partnerships with leading retailers, and a rapidly growing Ecommerce and delivery business with more than 14,000 fresh points of access. Our purpose of touching and enhancing lives through the joy that is Krispy Kreme guides how we operate every day and is reflected in the love we have for our people, our communities and the planet. Connect with Krispy Kreme Doughnuts at www.KrispyKreme.com, or on one of its many social media channels, including www.Facebook.com/KrispyKreme and www.Twitter.com/KrispyKreme.