Senior Manager, Global Operations

About Rippling

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.2B from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.

We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.

About The Role

We're looking for a strategic leader to join Rippling’s Global Payroll Operations team. We are rapidly expanding Rippling to serve the needs of employees and employers all over the world. Our Global Payroll Operations team plays a critical role in ensuring the success of our global payroll products, which are natively built and fully integrated with Rippling’s broader suite of products.

As Rippling expands its product offerings globally, there is a critical business need for Rippling to develop new muscles around global product operations and country-specific payroll expertise outside of the US.

This role, Global Operations Manager, is a critical hire that will be fully dedicated to scaling our team responsible for executing on time, compliant payroll in 40+ countries. This role will own all operational payroll work across 40+ countries which includes collaboration with internal R&D teams, treasury / payments teams, and third party partners.

This is an exciting role that requires significant cross-departmental engagement with a major impact on the product, customer experience, and internal team.

What You Will Do

• Drive operations and strategy for Rippling’s Global Payroll Operations team. You will be a key stakeholder in where we launch, how we launch, and in making key strategic decisions in each country
• Manage a team of 20+ operations specialists around the world to execute on time payroll for 40+ countries
• Develop best-in-class processes to scale day-to-day operations. Your goal is to create repeatable processes that eliminate room for manual error; these processes should be easy to learn, easy to expand to new use cases, and easy to measure
• Work closely with Global Payroll Engineering and Product teams to ensure that:
• Natively built payroll software supports key payroll and tax compliance requirements
• Product bugs and product issues (e.g., calculation errors, file generation errors) are quickly addressed
• Internal tooling requirements are properly prioritized and implemented
  

What you will need

• Strong project management, communication, and organizational skills: high attention to detail with excellent work product, time management, and execution
• Consulting, banking, or business operations experience at a fast growth company; we are looking for someone who is strategic and does not shy away from rolling up their sleeves to fix problems
• People management experience (10+ individuals) is nice to have
• Background in global payroll is nice to have, but not required
• Based in San Francisco preferred, 3 days a week in office
  
  

Additional Information

Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.com

Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a 40 mile radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.

This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here.

A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below.

The pay range for this role is:

120,000 - 189,000 USD per year(US Tier 1)

110,000 - 170,100 USD per year(US Tier 2)

100,000 - 160,650 USD per year(US Tier 3)