The Senior Manager for Facilities & Operations is responsible for developing long-term and annual strategic plans that aligns with overall region company goals. Accountable for building internal and external partnerships that ensure results are delivered, processes and programs are improved or newly created. Routinely partners with functional and business leaders to anticipate, plan, and implement programs. Recognized as a thought leader and is frequently brought into high level discussions to shape company approach and/or direction. Create and lead a team of associates and/or cross-functional teams (internal and external) to work on programs/activities.
Responsibilities
Strategic Planning: Establish annual review and maintenance plan with 5, 10 and 15 year horizon. Develop cost model to forecast capital investments necessary to support long-term roadmap for facilities enhancements.
Facilities Daily (routine) Operations and Preventative Maintenance: Ensure efficient and effective facilities operations for all DIAM locations.
Facilities Planning and Execution: Lead all related planning activities including facilities reform, layouts, space planning, adjacencies, infrastructure.
Department Administration and Planning: Goals and objectives, budget, organization (staffing), associate evaluation and development.
Construction Management: Manage all facilities related improvements, renovations and repairs.
Vendor Management: Utilize RFP and RFQ processes to support bidding on maintenance and development projects. Establish semi-annual and annual reviews of vendors for performance improvement and SLA management. Drive cost savings with vendor consolidations.
Develop new programs, create an annual plan, create/develop procedures/process for new programs. Develop overall plan for programs across all DIAM locations.
Develop strategies and tactics to solve complex facilities related scenarios. Leverage organizational knowledge to build relationships and drive engagement for cross functional teams.
Qualifications
Bachelor's degree in construction management, civil engineering, mechanical engineering, facilities management or equivalent training and experience in related field required.
More than 10 years of relevant experience with 5+ years leadership experience.
Experience in Campus/Facilities Management and Strategic Planning.
High level of knowledge in facilities related skills (e.g. mechanical, operational, architecture, construction management, etc.).
Experience working with local government agencies (e.g. city planning department and supporting trades) to secure plans and approvals.
High level of knowledge in facility related safety including Fire, Occupational Safety, Environmental Protection requirements and programs
Work independently and be able to make complex facility related operational decisions, campus planning (+tactical) decisions.
Have experience and knowledge to solve high level of various campus, mechanical, equipment related issues.
High level communication skills both written and verbal in order to communicate with various levels in the organization.