Senior Manager - eCommerce Business Strategy

Position Summary

Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks and digital displays. As an eleven-time winner of EPA’s ENERGY STAR® Partner of the Year Award for Sustained Excellence, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices and operations.

People | Excellence | Change | Integrity | Co-prosperity

Role And Responsibilities

This role has the overall responsibility for strategic development and program management for existing and new sellout platforms. You will oversee the planning, execution and evaluation of key projects within eCommerce. You will be responsible for the strategic vision and blueprint development; integrated sales program management; stakeholder management; portfolio management; project planning including milestone management; and risk and issue management. Operationally, the Senior Manager, eCommerce Strategy provides and enables project prioritization, management information, financial reporting, resource planning, decision making, and recruitment.

THE POSITION

Specific responsibilities include:

• Create and ensure the successful implementation of program strategy, objectives, targets, and deliverables
• Work closely with eCommerce leadership and HQ on project deliverables
• Coordinate across sales and marketing functions to deliver seasonal program objectives
• Manage program reporting and prepare regular status reporting
• Establish frameworks and standards for Program and Project Management. Manage and compile Program related financial and KPI information
• Oversee project costs and ensure finances are well-managed
• Provide and maintain a capacity planning and resource tracking service across the Program planned
• Track financial reporting whilst ensuring that the program and projects adhere to the agreed budget
• Ensure cross-program dependencies are managed, and the dependency log is accurately maintained
• Build cohesion within the team and motivate the team to produce quality work
• Define and embed project control and governance
• Provide Project planning, Milestone management, Scope management, Resource forecasting, Financial Management; Change Management across the project portfolio
• Ensure budgets are managed according to divisional requirements
• Data synthesis and interpretation (assessing key change drivers)
• Data forecasting (e.g., using regressions, predictive modeling)
• Preparing C-level reports communicating findings in a succinct and visual manner
  
  
  

Cross Functional Collaboration

• Communicate regularly and closely with HQ, Head of Departments and Business Managers regarding information related to products as required to ensure effective and timely support
• Closely work with Samsung’s retail partners to enable achievement of targets
• Works closely with corporate marketing functions (Digital, Social, PR, .com) to ensure division strategy and plans are effectively implemented and reviewed
• Partner with RHQ to leverage portfolio learnings across countries
  
  
  

Skills And Qualifications

Background & Competencies Required:

• Degree qualified preferable
• 8 or more years Product, Online, Sales or Marketing Management experience preferably in a telecommunications or FMCG environment
• Inspirational team management and leadership
• Sales and Financial management of significant sized business
• Strong planning, organizational and management skills
• Strong senior stakeholder communication and influencing skills
• Portfolio management of significant sized business
  
  
  

Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/

Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/

Regular full-time employees (salaried or hourly) have access to benefits including Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more. In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation based on company, division, and individual performance.

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At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

• Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.
  
  
  

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.