Senior Manager, Creative Project Management

JLL Supports The Whole You, Personally And Professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Role Purpose

The Senior Manager, Creative Project Management will play a key role in partnering with sales leaders to develop and design materials that support sales business needs, including reporting, executive presentations, business reviews, sales materials, etc, that convey messaging and branding consistently across the organization. This role will also work alongside a team of specialists to support project teams and business stakeholders by integrating communications activities into change management initiatives, such as changes to business processes, systems and technology, job roles and organization structures. The role will help drive integrated change management and communications strategies that deliver compelling messaging and inspire behavioral change needed to achieve desired business goals.

Key Responsibilities

• Collaborate with Sales Leaders: Partner with sales leaders across the CVG organization to identify their needs and develop and design supporting materials as needed that graphically convey messaging in a professional and compelling manner. Build a strong understanding of the needs of the sales business in detail to ensure accurate, well-tailored support. Serves as an informational resource for sales team members about on-going sales activities.
• Communication Strategy: Support the development of integrated change management communications strategies to deliver clear and compelling messaging that aligns with organizational changes and ensure this is integrated / updated in sales leader materials.
• Stakeholder Management: Develop relationships with key stakeholders across the organization. Facilitate conversations with these stakeholders to understand the business, change management impacts, assist with managing expectations, and solicit feedback regarding various sales initiatives.
• Drive Desired Business Outcomes: Align all design and change management activities to business goals. Ensure that all initiatives support and contribute to the attainment of key business results, fostering a culture of innovation and continuous improvement.
• Change Management: Work closely with project teams and business stakeholders to integrate change management activities into various initiatives.
  
  

Skills

• Strong organizational and project management skills with an eye for detail and the ability to multi-task and design in a fast-paced environment.
• Excellent follow-through and high attention to detail
• Advanced working knowledge of InDesign and other Adobe Creative Suite programs
• Technologically savvy with adaptability and proficiency in learning new software and JLL’s in- house platforms
• Strong writing, editing, proofreading, and organizational skills
• Flexible and highly motivated, with a willingness to take initiative and work independently
• Strong interpersonal skills and ability to work collaboratively with teammates and clients
• Ability to develop effective and constructive solutions to challenges and obstacles with an ability to complete projects on time
  
  

Qualifications

• 5+ years communication/design/change management experience
• Bachelor’s degree in Graphic Design or Communications preferred
• Proficiency in Adobe Creative Suite and Microsoft Office
• Able to learn new tools and processes quickly and work in a fast-evolving environment
• Ability to design messages that accurately communicate complex business strategies to a wide, global audience
• Ability to use creative problem-solving skills to navigate change management activities
• Excellent written and verbal communication, and editing skills